Sun William Z MD

I attempted to go to Dr. Sun as a new patient. He refused to listen to my symptoms, which I admittedly had trouble explaining because I did not know why I was having eye pain--only when the eye pain occured. Because I could not explain the problem well, he became very rude and condescending. When I told him that he didn't need to be rude, he told me to leave. It doesn't seem that his attitude is unusual, as this type of interaction seemed routine to his receptionist (who is also his wife). I went to Dr. Sun because he is an ophthalmologist (rather than an optometrist) and I wanted to make sure that my eye pain was properly evaluated. However, it became apparent that Dr. Sun didn't want to actually evaluate my issue, but rather just wants to be a better paid eyeglass mill. Based upon his attitude, I have no doubt that he would have just conducted an eye exam and sold me new glasses which may not have actually solved my eye pain.

I should have read reviews before booking my appointment because it sounds like I am not the only patient that has left this office nearly in tears. I went for a routine eye exam and was honest about leaving my contacts in for long periods of time. At the start of my exam, Dr. Sun told me he could not accept me as a patient because of this and then told me I would need to either "change my attitude or find a new doctor" to which I replied "okay" in shock. He then would not continue the eye exam until I verbally confirmed I would start changing my contacts and did not want to find another doctor. This all happened after waiting in the waiting room for 45 minutes for this appointment. In total I was there for an hour and a half with the actual eye exam taking a rushed five minutes or less. I've never had a worse experience with a doctor in my life! I should say the receptionist was a delight and tried to make me feel better after this awful experience with the doctor.

I just moved to Philly and was in the market for a new eye doctor for my partner and I. Dr. Sun's office was exactly what we were looking for. The receptionist was very friendly and personable, as was Dr Sun(loved his dad jokes). My partner has been wearing and paying a ton for progressives based off what our previous eye doctor suggested, it should be noted it was a doc in a eyeglass store, and Dr Sun told him he never needed progressives and his headaches have gone away since getting new glasses with the RX from Dr. Sun. As for me, I was told I really needed glasses from that same doctor and Dr Sun let me know that I really only need them for eye strain when driving at night or looking at a computer all day. I highly recommend Dr. Sun for anyone looking for someone that knows his stuff and won't upsell you on the latest and greatest.

I went to Dr Sun as a new patient and have been really pleased--he was able to diagnose and treat an eye infection that the regular optometrist missed. He clearly knows his stuff and his office staff was always able to squeeze me in. I'll keep seeing him for sure!

Complete waste of time, would only recommend if you're someone who has been going here for a long time since those are the only patients leaving positive reviews. This is not a hospitable office to new patients. I was falsely promised a billing structure that was then handled extremely poorly and charged me for double what I was told. This was after three whole months of dealing with their office and insurance because of disorganization. I do not question Dr. Sun's knowledge or expertise, but if you're looking for "bedside manner" do yourself a favor and look far elsewhere. I've never left a review but feel very strongly about this one, new patients should steer clear.

Dr. Sun has been my eye doctor since the early 1980's. You could not find a better eye doctor. He is extremely professional and he cares for each patient as if that person was his only patient.

The best! He has treated me since 1997 when I moved to the Philly area. His thorough care has brought me through issues related to retina light issues, high pressure, lasik and cataract surgery. He knows his patients well and treats them with great respect and knowledge.

Was never able to see the doctor. Had the absolute worse secretary/assistant I've seen at a medical office. Was showing the doctor as in-network, confirmed by my insurance Blue Cross Blue Shield. She was unwilling to confirm this by looking me up through any system and refused to talk to my insurance. She's said they only accept VSP or something which wasn't true. She DID NOT know what she was doing. Waste of my time and yours, avoid.