Dalmo Optical

Lovely local ophthalmologist, with an awesome team! Dr. Dalmo is welcoming and gets you in and out, while addressing any concerns. Michelle was super helpful getting me set up with frames and walking me through the insurance/payment breakdown! From the initial call to walking out the door, I never had an unsatisfactory moment. I highly recommend Dalmo Optical!

I been coming here sense u was a kid and need glasses and they remember me I really like my eye doctor Dr Lisa she remember things I don't even recall mentioning the staff is nice they help me pick out glasses that looks nice on me I normally get 2 pair of glasses but now sense they don't service HIGHMARK I had to switch to UPMC for U I only get one pair now and they are pretty nice no complaints.. I normally pay out of pocket due to me wearing bifocals and blue light and transition so that ranges between 150-200$ other then that nice they don't order lenses for Ray bans Meta due to insurence issues.

Dr Lisa and office staff are wonderful. Very through eye exam and very good advice from the Dr. Office staff is very personable. Not sure why people are saying charges aren't up front. Every time my husband and I have gone there, we were always told up front what our insurance covered and what is owed out of pocket based on any upgrades we chose. I highly recommend this practice. Dr. Lisa is a caring and knowledgeable provider.

This place will NOT tell you up front what your insurance covers and does not, nor will they tell you what is an additional cost. They're the ONLY place I've been in 12 years that says my eye appointment wasn't fully covered by my exam coverage and there was a "contact lens ASSESSMENT FEE". They also have some of the highest markup on contact lenses and frames alike I've seen for a while. Too bad the doctor was great because the glorified secretary that says she "IS" the "BOSS" of the place is snarky, ill mannered, and probably 90% of the problem with the place. I had my insurance pull back my claim from them so it was THEIR waste of time and money for their poor business practices.

After calling my eye insurance and explaining to them how this appointment went, not discussing my costs up front, etc., they said that should never have happened. Also they were going to make me purchase contacts through them or otherwise make me pay a "contact assessment fee".. Again, NONE of this discussed up front

Dr. Lisa gives a thouough eye exam. She is friendly and knowledgeable and my husband and I are confident in her and are glad we switched. Debbie at the front desk was very helpful in helping both of us choose our frames and fitting them when they came it. Our overall experience is 5 stars.

I would recommend Dalmo Optical, Greentree Rd. My appointment was on time and very professional. The staff was very pleasant and helped me choose a frame that i may not have on my own. Large selection from designer to affordable. I'll be back.

Dr. Dalmo explained more to me about eye care than anyone ever has. Her exam was the most thorough I've ever had. She was so nice and answered all my questions. Her staff was very helpful and sweet and gave me my prescription without asking.