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UPMC Vision Institute

📍 203 Lothrop St, Pittsburgh, PA 15213, United States
[x] Active Centre⭐ 3.6/5 (49 reviews)🕐 8 am-4 pm📞 +1 412-647-2200⏱️ 3 min read
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UPMC Vision Institute

Eye Care Provider
🏢
203 Lothrop St, Pittsburgh, PA 15213, United States Pittsburgh, Pennsylvania 15213
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Area / Ward
West Oakland
📮
PIN Code
15213
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Plus Code
C2RQ+QH Pittsburgh, Pennsylvania, USA
🕐
Timings
8 am-4 pm
Verified May 2026
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UPMC Vision Institute

📞 +1 412-647-2200
📍 203 Lothrop St, Pittsburgh, PA 15213, United States...
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Customer Reviews
3.6
★★★☆☆
49 reviews on Google
5★
26
4★
6
3★
0
2★
4
1★
13
TS
Taylor Shaffer
Dec 15, 2025
★★★★★
After needing three emergency surgeries I was sent to the UPMC Vision Center for my detachment and tears. Dr.Mellen was truly incredible. The staff of nurses were the same for each surgery and I couldn't be more appreciative of everything they did. The kindness throughout all of it paired with great care. Post surgeries I've seen a number of retina specialists and optometrist and they all the same thing. They can't believe how well she did reattaching it is almost as if it didn't happen.
Q
Queen⭐ Local Guide
Sep 27, 2025
★☆☆☆☆
Expect to be there a whole work shift! Unbelievable! My appointment was around 12 I didn't leave till almost 5pm and they close at 4! I think it's highly unprofessional to schedule appointments and have the patient be there the entire time. people have things to do and I think that you should let your patients know ahead of time to clear their schedule. I just don't understand why it took so long when you have multiple people working there. Then to make things even worse once I was in the room the doctor would leave and say "be back in 5 minutes" and leave me there for a whole hour or longer. Just so UNPROFESSIONAL!!! Once your patient is called back you should make sure you finish the appointment not keep coming in and out. A few minutes is fine but a whole hour?!!! Is unbelievable!! I have never been at a doctors appointment for 5 hours!!!! I waited and did my best to be patient but next time I'll let them have a piece of my mind because that was beyond ridiculous.
ED
Emily D.
Oct 06, 2025
★☆☆☆☆
Had to go elsewhere for a routine repeat punctal cautery after being told that homeopathic remedies should help a clear-cut surgical case by Dr. Anna Gushchin. I was also told that my tattoos might be causing my ophthalmologic problems, which have been occurring since childhood and are well-documented. Side-note: it's super bizarre to not simply re-cauterize a recanalized punctum when 3 other puncta are already fully occluded.
SK
Sharon Kirkwood
Aug 21, 2021
★★★★★
Went to this office as emergency, detached retina. First evaluation was by Dr Gallagher, excellent. Very personable, explained everything that needed done and the urgency. Conferred with Dr. Rosin immediately he came in exam and discussed the importance of the surgery. Both doctors made sure I understood everything in simple terms and answered all questions. But were concerned with a heart procedure I was to have done the next day. I told them that had been canceled because my cardiologist thought this was more important to save my eye sight. Dr. Gallagher talked immediately to my cardiologist, he faxed over the clearance within minutes. Eye surgery was done next day. Very happy with the care I got would recommend them highly!!
J
Jogibbie
Oct 06, 2021
★☆☆☆☆
I'm still waiting for my 11am appointment and it's 1:10pm. I went and asked if I could reschedule if it was going to be much longer, and was told by an irritated nurse that their was still a patient ahead of me. What kind of answer was that! I told her I drove 4 hours to get here, and was here the 30 min before scheduled time as told to be, and now I still have yet to see a Dr. I also told her I'd like to get home before dark! On the plus side they close at 4 so I know I'll be able to leave by then. Unless they forget me and lock me in.
JS
Jessica Smith
Mar 16, 2021
★★★★★
I was referred to this office after an ER trip (because they are the best) and I was scared and confused. The staff, the nurses and Dr. Ererra herself made the appointment a whole lot less scary and confusing. True they weren't "super fast" but I feel like they took their time with me to run all necessary tests and the doctor even apologized to me about running behind but didn't want to rush going over my results and condition which I appreciate greatly. They all were polite and were professional to correctly diagnose me and my condition which I feel may have gone undiagnosed or unanswered elsewhere. I left grateful that I have found such an amazing medical team and that I am in such great hands finally. Nothing but raving reviews and five stars for this Dr, the staff, the office and UPMC. THANK YOU <3
TL
T L⭐ Local Guide
Sep 16, 2019
★★★★☆
I am very happy with Dr. Anetakis. He is professional, and explains, plus the eyelea he injected is MUCH better than the other drug a previous doctor injected. Once you get in the office, the office staff is good, but the phone system is made to keep you jumping through hoops without getting a person instead of actually answering questions or even just confirming an appointment. If you want answers you have to go in person and expect a long wait. This place is always busy. Also, they really should have the fax number on the website--Calling to get records sent is a full time job for the patient!
MD
Mike Dane
Jun 10, 2021
★☆☆☆☆
Been coming here for five years after a minor problem and now I am blind in one eye. Yes, blind. I can't even count how many surgeries I've had. Everything is the cookie-cutter approach. One size fits all. This place is not even in the rankings nationally and now I know why. On top of that, if you do come here plan on waiting a very long time for your appointment because they're never on time. If you can travel, go to Johns Hopkins. It's only three or four hours away from Pittsburgh and they are ranked number two in the country and they put this place to shame in every regard.
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📈Quick Comparison: Top Eye Clinics in Pittsburgh
NameRatingPhoneLink
UPMC Vision Institute Current⭐ 3.6 (49)✅ YesView Details
European Wax Center ⭐ 4.9 (1450)✅ YesView Details
Dr. Jane Manly, Optometrist, and Associates - Waterworks ⭐ 4.2 (4204)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is UPMC Vision Institute located? +
UPMC Vision Institute is at 203 Lothrop St, Pittsburgh, PA 15213, United States, Pittsburgh, Pennsylvania 15213.
What services does UPMC Vision Institute offer? +
UPMC Vision Institute provides comprehensive eye care including services for this business. Call +1 412-647-2200 for specific service availability.
What are the opening hours of UPMC Vision Institute? +
UPMC Vision Institute is open 8 am-4 pm. Closed on: Saturday, Sunday
Does UPMC Vision Institute accept walk-in patients? +
UPMC Vision Institute in Pittsburgh accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at UPMC Vision Institute? +
Consultation fees vary by service at UPMC Vision Institute. Basic eye exams typically start from $50 to $150 in Pittsburgh, while specialized treatments and surgeries may cost more.
Is UPMC Vision Institute equipped for emergency eye care? +
UPMC Vision Institute provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About UPMC Vision Institute

At UPMC Vision Institute located in Pittsburgh, your vision and eye health take priority. Our dedicated team of experienced optometrists and ophthalmologists is committed to providing comprehensive eye care services for the entire family. From routine eye exams and contact lens fittings to advanced treatments for eye conditions, we offer personalized solutions that enhance your visual clarity and comfort. For more information about our services, the conditions we treat, and our contact information, please visit our website.

How to Get Help at UPMC Vision Institute

To visit UPMC Vision Institute in Pittsburgh, call +1 412-647-2200 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Pittsburgh?

Choosing a verified eye clinic like UPMC Vision Institute in Pittsburgh ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday8 am-4 pm
Tuesday8 am-4 pm
Wednesday8 am-4 pm
Thursday8 am-4 pm
Friday8 am-4 pm
SaturdayClosed
SundayClosed
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📍Nearby Centres
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16.7 km away
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18 m away
Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJ7StyYiryNIgRogNJhidjhEo