Dr. Sandra Kozel-Diamond

Saw Dr. Sandra Diamond today and very impressed with her practice. Polite office staff & excellent tech, Sam, that does testing. I saw Dr. Sandra as emergency patient for first time last month after a scare with possible detached retina. She was very thorough and explained everything. I feel I got very good care. Rechecked today and Dr. again very pleasant with careful evaluation of my eyes. So pleased with the care I got at this practice.

Dr & Dr Diamond have always been outstanding. They have helped my son,wife and now myself when we had emergencies. They have always gine above and beyond to help us in times of need. I highly recommend them to anyone seeking an Eye Doctor.

After having a procedure done on Thursday and worried that something was wrong, I called the office to have my eye looked at to make sure it was ok, being a weekend ahead. The office staff was not helpful at all when I asked to mention my problem to doctor, they kept telling me, ' you can't just walk in, we don't take walk ins and no one will see you. ' I knew that, but also was only a few minutes away at the time! Long story short, they finally gave me an appointment with Sandra, who said everything was fine and then she turned into a very nasty person! Told me I wouldn't call and say I was 5 minutes away again, that it was unacceptable and " that won't happen again, you understand?" I have never had a doctor speak to me in such a rude manner! Very unprofessional way for a doctor to speak to a patient! I have since found out she misdiagnosed my niece, gave her glasses and she went to a specialist and they said absolutely not! She's also lost a friend of mine as client! She won't have to worry about me anymore either! Not a professional doctor, AT ALL!!!! Very Rude! Wouldn't give 1 star if I didn't have to!

Do not go there!! I had detached retina that they said "keep an eye on it, come back in a week if it gets worse" they made an appointment with a retina specialist for me a week away to get a second opinion. Meanwhile it got worse that night , had to go to emergency surgery. Very unprofessional and signs everywhere in the office about if you don't keep your appointment they will charge you $50, Hey Doc? If you treat patients like that, they won't show up! I almost went blind in one eye because they weren't careful with my Vision

My husband bought 2 pairs of glasses from this practice. After complaining about it for about a year we finally took them in to get checked out last week because I had an appointment there and he went with me because we live quite a distance from the practice. When the lady looked at his glasses last week the first thing she said was that his nose pieces were upside down. He wore them like that for nearly a year. I expect more from a professional than that.

If I could indicate a "0" I would. I went with a friend of mine to Dr. diamond so this experience is first hand information. My reason for getting involved is that I don't want others to have the same experience. My friend had a exam, given a script had it filled at Dr. Diamond's office. They called said the glassess were ready, she went to pick then up. She then tried them on and told Dr. diamond's staff member that there was something wrong with the "DISTANCE" Part of the glassess, she was then told NOW GET READY FOR THIS STATEMENT. WELL! YOU HAVE TO WAIT 3/4 DAYS BEFORE YOUR BRAIN ADJUSTS TO THE NEW GLASSESS? NOW! HERE IS MY THEROY, with new glassess you EITHER SEE OUT OF THEM OR YOU DON'T SEE THE CORRECTION THAT THE SCRIPT WAS DONE IN ACCORDANCE WITH. She took the glassess home kept them for a week to no avail the distance lense did not improve. Called the office to tell her I can't use these glassess and for $204.00 I should be able to see distance. Dr. Diamond did NOT even ask me to come in and maybe her lab made a mistake. I then proceeded to ask for a refund. MICHAEL a staff member told me to being the glassess back. Upon meeting MICHEAL he gave me the refund check and per DR diamond SHE SAID THAT DR? DIAMOND WILL NEVER MAKE ANOTHER PAIR OF GLASSESS AGAIN. She is TOTALLY UNPROFESSIONAL, UNETHICAL and RUDE.REALLY IS THAT ANY WAY TO TREAT A PATIENT?

DR Diamond diagnosed what 2 Ophthalmologists could not find! She is thorough and explains everything in plain English!

Entire staff knowledgeable and friendly. Dr Diamond is great. Understood my problem completely and gave excellent care.