Anderson Eyecare: Terri Anderson, O.D.

Dr. Terri is an amazing professional! My mom had a stroke about six months ago and it left her with expressive aphasia. As you can imagine, that makes participation in an eye exam extremely difficult. Dr. Terri was able to create a way that mom could show her what she was seeing and it made it so much less stressful and emotional for mom when she did it! I wasn't using her office for my needs before but I definitely will be switching now after seeing her compassion and kindness toward my mother as a patient. Great job to the Anderson Eye Care team!

Very very helpful front desk person, Peggy. They have been great in getting my glasses originally. Now they are helping me to try to get an arm for my glasses. I thought I was going to have to buy a complete frame again after only a year...but I may be able to just but an arm!! They are super helpful!!

Today, it was my first time in this clinic. Impeccable service, from the receptionist, through the assistant Kelly and the wonderful doctor John. I did numerous examinations, received all the necessary explanations and guidance, leaving confident and very satisfied. I recommend.

Amazing office! They are so organized, and Dr Anderson really knows his stuff! Thank you for such great care!

Charged as a medical visit for a twitching eye, which I had to pay more for a specialist visit vs having a regular eye examination. That covers all. Scam!!

My initial encounter was great. The staff was nice and despite the long wait for booking an appointment my visit was good. Four months later I start a new job which only provides one monitor and a laptop. There is a major size difference in the issued equipment 19 inch laptop and 24 inch monitor. I request an additional monitor because visually adjusting to the difference in screen size was causing issues. I was advised that HR would send Anderson Eyecare a form to complete on my behalf. I reached out to AE via phone to ask questions about the process for completing the form and I was told there was no process. A few weeks later I'm informed by HR that my request was denied because of the way Terri Anderson responded on the form. I'm fine with being denied however the responses and lack of communication regarding this issue is what I have the problem with. No one reached out to me to schedule an appointment nor ask what issues I was experiencing prior to answering and returning the form. The responses were unprofessional, curt and out of context due to the lack of information. She mentioned several times that glasses would correct the issue without knowing if I had glasses or not. There needs to be a better process in handling ADA and other patient concerns.