Castle Hills Eye Care

Masterclass in Patient Care I stopped into Castle Hills Eyecare yesterday without an appointment, and I honestly received some of the best service I've ever had. If you're looking for a team that actually puts people over profits, this is the place. The Experience * Dr. Hashemi is awesome: He is incredibly thorough and took the time to truly understand the issues I was having with my eyes. He even provided contact lens samples to ensure a good fit. * Zero Pressure: You can tell he genuinely cares about his patients and isn't just in it for the money. * Flexible & Fair: I had visited a different doctor only three weeks ago, which meant I had to pay out of pocket this time. The team was amazing and worked with me on the pricing to make it manageable. The Team I went back today to help them celebrate their 5-year anniversary, and the service was just as great. Catherine, Vicky and Dafne took excellent care of me--they are professional, welcoming, and clearly dedicated to what they do. Bottom Line: Whether you have an appointment or are just walking in, you're in great hands here. I highly recommend giving them a try!

My experience with Castle Hill eye, doctor is absolutely fantastic. They're definitely top notch.!! The receptionist at the front are extremely friendly and very helpful!! I had no appointment this morning, but they got me in quickly. I had an issue with my contact lens... The eye doctor got me in as quick as they could, and it was very fast and quick service!! I truly appreciate them being there for me!! I would definitely give them a 5 star rating!!! I was treated with kindness .. The office is very clean annd friendly .. and the atmosphere very professional!!

I visited Dr. Hashemi at Castle Hills Eye Care for my first contact lenses, and he went above and beyond. He was very patient and explained everything clearly throughout the process. He even saw me three times to ensure the lenses were comfortable and fitting perfectly. The staff was also very friendly and helpful. Highly recommend Dr. Hashemi and Castle Hills Eye Care!

I have to admit, I'm not the easiest client. Trying to decide on the right contacts for me has been difficult. What I do know is that Dr Hashemi and his staff have been absolutely fabulous during my process. Easy to book an appointment and Dr Hashemi is very supportive and willing to try new things. His staff is awesome!! Go see them. You will NOT be disappointed!!

Dr. Hashemi has been a life saver! He's thorough, and gives clear explanations. I can't thank him and his staff enough for taking care of me. I highly recommend him!

Updated review for 2025! I have the same views as my previous review! Dr. Hashemi is wonderful and his staff super friendly!! Find your forever Eye Doctor Here!!! Amazing office, convenient location, super friendly staff, reasonable pricing, and exceptional doctor, what more could one ask for from their eye doctor!!? From the get go, when inquiring about services and scheduling, the staff was patient, friendly and helpful! The office was welcoming, bright, and had the latest styles in eyewear! There was a quick check in and insurance verification. Then I was taken back immediately- practically no wait! The pretests were great, thorough, and after a few health questions, I was seen by the doctor. Dr. Hashemi was exceptional in the service he provided. He asked questions to understand my individual needs and addressed my concerns thoroughly. He was super sincere and genuine in his approach and provided great insight! He checked my eyes and went over how my new prescription may make me feel and what to look for in my trial contacts and we scheduled a follow up to ensure proper fitting and overall satisfaction. I HIGHLY RECOMMEND Dr. Hashemi and Castle Hills Eye-care!

Dr Hashemi and staff are very polite and professional. They make certain you don't leave with any questions, quite thorough. Customer Service is understood and in play whenever I am there.

Excellent staff, courteous, respectful and knowledgeable. Liked how they demonstrated my prescription change during the exam. Didn't try to push any unnecessary tests or products.