El Paso Optical Center

I am so greatful for the entire staff at El Paso Optical Center. The location is very welcoming and super clean. Everyone is professional but treat you like family. I especially am greatful for having a Dr that explained and even showed me a video about fixing cataracts, it took the scare out. Most of all, I am greatful for Ms Kelly who took the time to set me up for my first appointment with the surgery center. I strongly recommend El Paso Optical Center to everyone.

This office is the perfect model for care, kindness, and attention! Being greeted by America set the stage for a wonderful examination! After America got me squared away with a big beautiful smile on her lips, and guidance, I was then greeted by Terry who, as always, shines with the love and care of Jesus Christ! She patiently and thoroughly walked me through my next steps and game plan! She left NO stone unturned helping me understand and showed me graphic videos that clearly explained the procedures I require! Thank you Terry! Finally, Dr Baptiste, gentleman that he is, stopped by to check on me and confirm what the next steps will be! I would never ever go anywhere for eye care! Thank so much "Team Baptiste"!!!

After struggling for years to achieve a comfortable and accurate prescription, I finally found a provider who took the time to truly listen and evaluate my vision challenges comprehensively. The doctor demonstrated exceptional patience and professionalism, carefully considering the full picture of my eye health rather than rushing through the exam. Although the contact lens exam was more expensive than what I have experienced elsewhere, the outcome was unquestionably worth it. I am seeing better than I have in years, which speaks directly to the quality and precision of the care provided. I also want to recognize the staff, who were extremely kind and accommodating. Even though I had originally scheduled only a glasses exam, they worked with me to ensure my contact lens needs were addressed during the visit. Their flexibility and professionalism made the entire experience seamless. For anyone who has struggled to find the right prescription or needs a provider willing to invest the time to get it right, this clinic delivers exceptional results.

Edit to add I went to the location on Fort Bliss! Scheduling was simple. They were able to get me in just a few days later. Just did a regular eye exam but I have issues with eye allergies and the doctor was extremely helpful, kind, and knowledgeable. Will definitely be returning for my contact eye exam once my allergies clear up

I recently visited El Paso Optical, and I can't say enough about my experience! The staff was incredibly friendly and attentive, making me feel welcome from the moment I walked in. The doctor was exceptional, thorough, knowledgeable, and took the time to answer all my questions. It's clear that they genuinely care about their patients. Highly recommend El Paso Optical for anyone in need of eye care!

So During my experience, there every single person that I came into contact with was super willing to help you out and super friendly and very courteous they all knew their jobs and we're very good at their jobs and they were all willing to help you out and assist you there was no like it has to be done this way or it has to be done that way they were very, very polite, courteous, and willing to help you. Dr. Batiste is awesome. He's very laid-back yet knowledgeable and understands customer service and value for your dollar. We really enjoy going there. We also save a lot of money the last place I went I used to have to spend two to $400 for a pair of glasses now I'm spending $100 or less.

Love Dr. Baptiste!! He's so calm and really takes his time to explain every question or concern you have. The front office staff amazing. The only issue was my insurance with contacts coverage and the eye exam for contacts was way out of reach; the regular bifocals was very reasonable. I live far but the drive is always worth it. Love this place!!

I enjoy the way they took care of me, especially the lady that help me to decide picking my glasses. There selection of glasses were very different from the regular glasses in other places I have been too. I loved my glasses that I pick. Have to wait 2to3 weeks to get them, I thing the wait is worth it.