📋 Eye Care Provider
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Southwest Eye Institute
📍 9235 Dyer St, El Paso, TX 79924, United States
[x] Active Centre⭐ 4.8/5 (319 reviews)🏆 Expert Choice🕐 8 am-5 pm📞 +1 915-267-2020⏱️ 3 min read
Southwest Eye Institute
Eye Care Provider
9235 Dyer St, El Paso, TX 79924, United States
El Paso, Texas 79924
Call Now
southwesteye.com/eye-centers/dyer/?utm_sOfficial Website
Area / Ward
Northeast El Paso
PIN Code
79924
Plus Code
VHFF+XP El Paso, Texas, USATimings
8 am-5 pm
Verified May 2026
Digital Business Card
Southwest Eye Institute
⬇ Save to Contacts (vCard)📷Photos (7)
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⭐Customer Reviews
JG
★☆☆☆☆
If you're looking for a terrible experience, this is the perfect place. Truly outstanding at being unprofessional.
The doctor is never there, the office is randomly closed, and they don't even bother to call or notify you to reschedule. Appointments clearly mean nothing here.
As you can see in the photo, the only effort they make to show how little they care about their customers is a piece of paper taped to the front door.
And if you decide to call the number to complain about not being notified, don't bother. The people answering the phone couldn't care less and will simply hang up on you for no reason.
If you enjoy wasting your time and being treated with complete disrespect, congratulations, you've found the ideal place.
VQ
★★★★★
I took my mom here for some eye exams, and everyone was great. Thomas began the exam process, and he was so welcoming, friendly, and thoroughly explained the process to my mom and I. It was great to see someone try their hardest to speak in Spanish to make my mom more comfortable. Dr. Purdy was also very thorough, and transparent on what surgery is needed, and how to take care of herself after the operation. He also was bilingual which is always a plus. All the nurses and front staff were fantastic. When you arrive, you're going to scan your ID and insurance card, so make sure you have that handy. Ample parking is available.
SW
★★☆☆☆
Waiting over 40 minutes to be called to the back for my
Grandma's eye appointment, another elderly later came in and had issues with their sign in machine (ID got stuck in machine) , lady behind that desk sat on her phone and couldn't get off her phone to go help her, I stood up to help the lady since the worker could not finally once I got up the lady got off her phone and stood up to "help", all she said was to complete the steps on the screen but when I pressed the button for English the ID was still stuck, if you work at the front desk you should be able to come around the desk and help assist customers, another customer should not have to do your job! This was the lady directly behind the glass (doing paperwork is one thing but being on a cell phone is another) glad I came to help my grandma because she can't understand the electronic sign in, they should allow paper sign ins if needed or be able to come around and help the customers step by step that can understand the electronic sign in. Nov 21 2025 9am
LC
★★★★★
Took my 14 year old to get her annual eye exam done here and I'm glad I did because Dr. Lallathin was very thorough and patient. Definitely coming back here from now on.
JA
★☆☆☆☆
Terrible service. If I could give zero stars, I would. How is it possible that I've gone twice with an appointment, and when I arrive the place is closed? They don't even bother to call or notify customers. Completely unprofessional and a waste of my time. Don't waste your time, look for another provider.
CR
★★★★★
I have been gong to Southwest Eye for many years and have visited several of their locations. The Northeast El Paso location is great. Not only is it close to my home it is also a location that is extremely efficient and professional. I will continue to visit this location if at all possible.
AM
★★★★★
My Dr was very informative and precise about what I needed to have done. I felt confident in what he was saying and how to move forward. Thank You
MH
★★★☆☆
Everyone was nice and professional enough, but I feel like the doctor could have done a more thorough exam as to why I felt like something was in my eye. He said he couldn't see anything and that I didn't have a scratch, but he didn't offer up any reason as to why I could be feeling that sensation. I just felt like the doctor thought I was faking or that I was stupid, so I left. I ended up getting a second opinion the next day and they found a bump (chalazion) on the inside of my eyelid that was causing the pain. I had to spend more time and money figuring out what was wrong when it could have been easily found the first time.
📈Quick Comparison: Top Eye Clinics in El Paso
| Name | Rating | Phone | Link |
|---|---|---|---|
| Southwest Eye Institute Current | ⭐ 4.8 (319) | ✅ Yes | View Details |
| Eyemart Express | ⭐ 4.8 (2295) | ✅ Yes | View Details |
| University Vision Centre - Westside Office | ⭐ 4.7 (2541) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Southwest Eye Institute located? +
Southwest Eye Institute is at 9235 Dyer St, El Paso, TX 79924, United States, El Paso, Texas 79924.
What services does Southwest Eye Institute offer? +
Southwest Eye Institute provides comprehensive eye care including services for this business. Call +1 915-267-2020 for specific service availability.
What are the opening hours of Southwest Eye Institute? +
Southwest Eye Institute is open 8 am-5 pm. Closed on: Saturday, Sunday
Does Southwest Eye Institute accept walk-in patients? +
Southwest Eye Institute in El Paso accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Southwest Eye Institute? +
Consultation fees vary by service at Southwest Eye Institute. Basic eye exams typically start from $50 to $150 in El Paso, while specialized treatments and surgeries may cost more.
Is Southwest Eye Institute equipped for emergency eye care? +
Southwest Eye Institute provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Southwest Eye Institute
At our Northeast El Paso location, Southwest Eye Physicians is dedicated to delivering comprehensive eye care for patients of all ages. Our board-certified ophthalmologists offer a full range of services--from thorough eye exams and advanced diagnostics to the latest surgical treatments for cataracts, glaucoma, and other ocular conditions. Experience patient-focused care in a state-of-the-art facility equipped with modern technology, ensuring that your vision is in the best hands. Schedule an appointment today and discover why our commitment to exceptional eye care makes all the difference.
How to Get Help at Southwest Eye Institute
To visit Southwest Eye Institute in El Paso, call +1 915-267-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in El Paso?
Choosing a verified eye clinic like Southwest Eye Institute in El Paso ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
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| Monday | 8 am-5 pm |
| Tuesday | 8 am-5 pm |
| Wednesday | 8 am-5 pm |
| Thursday | 8 am-5 pm |
| Friday | 8 am-5 pm |
| Saturday | Closed |
| Sunday | Closed |
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📍Nearby Centres
1.8 km away
17.2 km away
13.7 km away
1.5 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJodJNG29R54YRQoeZT8mqIng
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJodJNG29R54YRQoeZT8mqIng
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