📋 Eye Care Provider
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West Texas Optometry
📍 6901 Helen of Troy Dr e1, El Paso, TX 79911, United States
[x] Active Centre⭐ 4.3/5 (382 reviews)🕐 9 am-5:30 pm📞 +1 915-833-1928⏱️ 3 min read
West Texas Optometry
Eye Care Provider
6901 Helen of Troy Dr e1, El Paso, TX 79911, United States
El Paso, Texas 79911
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westtexasoptometry.com/?utm_source=G&utmOfficial Website
Area / Ward
Kohlberg
PIN Code
79911
Plus Code
VCJX+MP El Paso, Texas, USATimings
9 am-5:30 pm
Verified May 2026
Digital Business Card
West Texas Optometry
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⭐Customer Reviews
KB
★★★★★
I had a wonderful experience with Dr. Wong and the team at West Texas Optometry. Dr. Wong is knowledgeable, thorough, and takes the time to explain everything clearly, which made me feel very comfortable during my visit. The staff is friendly, professional, and the office runs smoothly. You can tell they truly care about their patients. I highly recommend West Texas Optometry to anyone looking for excellent eye care!
LG
★☆☆☆☆
I've been going to Dr Wong since 2020 and every time the outcome is not to satisfying, mind you I did not have insurance for a year an half and self-pay is expensive for myself but the Dr has the audacity to make you feel bad when you don't return for your follow up appointments mind you making comments like "you get what you pay for" we don't make the same money as everyone else I thought that was kind of rude. As well as making comments about my vison not improving I go to get help not to get talked down to, I do not appreciate the negative comments, mind you they charged me $74 for my visit when I have insurance so basically nothing gets covered they charge per exam, the staff is amazing and are always polite and helpful their is no compliant on that because they do an amazing job making you feel comfortable before being put into a room. As for the experience with the Dr I do not recommend and I will not be returning.
CI
★☆☆☆☆
I scheduled my appointment online and received a confirmation email of my appointment yet when I showed up to my appointment, they said it was canceled! They didn't know who canceled it, but it was canceled. The guy upfront said he called me and left voice messages and I never returned the call however I showed him my call log on my phone and there was no missed calls from that company so my guess is he canceled the appointment without telling me!! This place typically is decent but after the service I had today it's pathetic. The lady who checked me in verified my benefits and said oh well you're not eligible for an eye exam and I said why not I haven't had one since 2024 it's 2026. I Said my daughter was recently here and had her eye exam and next thing you know I'm eligible for an eye exam so they didn't even verify the benefits correctly. I just think they need to do better because I took time off from work to come to this appointment and it was canceled without my knowledge and that is not a very fun situation to have happened to you. .
CC
★★★★★
I have seen Dr. Wong in past especially at the former location on Westwind. However I have not seen an optometrist in a very long time, Dr. Wong was very thorough and straightforward throughout my exam. Her staff were also super helpful and gave good explanation while my appointment was ending. Also very friendly.
GC
★★★★★
Excellent Optometrist and Staff
This optometrist provides outstanding care and works seamlessly with Federal Blue Cross Blue Shield. Both the front and back staff deliver exceptional customer service, professional, attentive, and responsive to your requests. The doctor is highly experienced, well-established, and has a permanent location, which makes visits smooth and dependable. This is highly recommended for anyone seeking quality eye care and courteous service.
MB
★★★★★
Scheduled my appointment online with ease and was confirmed. Received emails and phone calls to also confirm my appointment. I am a new patient and the whole process was seamless. I recommend this place, worth waiting a few weeks for an appt. You get to see the doctor in person vs virtual like other places. Natalie was also great guiding me through the process and getting me the best value for my glasses. She understood my style and gave great recommendations.
EM
★★★★★
I had a fantastic appointment! Dr Wong was accurate and efficient. Very friendly. The staff is amazing! Most other optometrists that are worth seeing are booked out to October. I got in here right away and I am forever thankful. I have been wearing prescription sunglasses 24 hours because my old glasses broke and I couldn't get seen by any decent optometrists. Thank you so much Dr Wong and the staff at West Texas Optometry.
EL
★★★★★
Every time I come to WTO I always have a wonderful experience with the staff! This time around I had the pleasure of working with Ms. Jackie picking out my new pair of glasses for me and my husband. She listen our needs and made sure we paid the best price! The technician was also so much fun to work with and talk to, I wasn't able to catch his name. The staff is the absolute best. Dr. Wong can be a very tough doctor to talk but she is very forward and honest in her practice. I know it's not everyone's cup of tea but I prefer that to a doctor that doesn't care. Thank you all for everything can't wait to see you all next year.
📈Quick Comparison: Top Eye Clinics in El Paso
| Name | Rating | Phone | Link |
|---|---|---|---|
| West Texas Optometry Current | ⭐ 4.3 (382) | ✅ Yes | View Details |
| Eyemart Express | ⭐ 4.8 (2295) | ✅ Yes | View Details |
| University Vision Centre - Westside Office | ⭐ 4.7 (2541) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is West Texas Optometry located? +
West Texas Optometry is at 6901 Helen of Troy Dr e1, El Paso, TX 79911, United States, El Paso, Texas 79911.
What services does West Texas Optometry offer? +
West Texas Optometry provides comprehensive eye care including services for this business. Call +1 915-833-1928 for specific service availability.
What are the opening hours of West Texas Optometry? +
West Texas Optometry is open 9 am-5:30 pm. Closed on: Sunday
Does West Texas Optometry accept walk-in patients? +
West Texas Optometry in El Paso accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at West Texas Optometry? +
Consultation fees vary by service at West Texas Optometry. Basic eye exams typically start from $50 to $150 in El Paso, while specialized treatments and surgeries may cost more.
Is West Texas Optometry equipped for emergency eye care? +
West Texas Optometry provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About West Texas Optometry
Your Trusted Eye Doctor in El Paso for Exceptional Eye Care At West Texas Optometry, we go beyond just vision correction to care for your overall eye health. Led by Dr. Joyce L. Wong, our dedicated team provides personalized care and expertise to help you achieve clear vision and maintain long-term eye wellness. With over 240 glowing reviews and a reputation for compassionate service, weve become a trusted name in El Pasos eye care community. Whether seeking precise eye exams, expert contact lens fittings, or solutions for managing eye conditions, our clinic offers modern, comprehensive services tailored to your unique needs. Conveniently located on Helen of Troy Drive, we, committed to providing exceptional care that fits into your busy...
How to Get Help at West Texas Optometry
To visit West Texas Optometry in El Paso, call +1 915-833-1928 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in El Paso?
Choosing a verified eye clinic like West Texas Optometry in El Paso ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 9 am-5:30 pm |
| Tuesday | 9 am-5:30 pm |
| Wednesday | 9 am-5:30 pm |
| Thursday | 9 am-5:30 pm |
| Friday | 9 am-5:30 pm |
| Saturday | 9 am-3 pm |
| Sunday | Closed |
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📍Nearby Centres
10.7 km away
5.3 km away
25.8 km away
5.2 km away
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This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJyU3NXpD43YYRq_q27SW1hMQ
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJyU3NXpD43YYRq_q27SW1hMQ
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