Boyd Eye Care

This review has been due. I've been coming to Boyd Eye Care for years since I was a kid and I've always looked forward to coming here every time. Everyone there is so kind and sweet and always make my time there enjoyable. Emily is one of the workers up there who I get excited to see every time. She has always helped us where she can. She is an amazing, caring human being. I love to be in her presence when she is there. You are amazing in every way Emily, don't let anyone tell you otherwise. Thank you!

The services that I receive from Boyd Eye Care ranks with the quality of service that once was a norm instead of an exception. Dr. Dr Ric Peterson and the staff are friendly and ensure that I am properly informed about my eye care. I have competence in recommending them to family and friends

The big receptionist is so slow. We waited 10 minutes to get checked into our appointment and the check out process with our glasses took over an hour and she couldn't even finish it, the other receptionist took over for her. The doctor is great, he made conversations with us and answered any questions we had.

Have been going to Boyd Eye Care for a year or two and just got on a glaucoma regimen. Went in for my next appointment and needed refills on my eye drops. Took the prescription to pharmacy to find out the office needed to get prior approval from insurance. The pharmacy contacted Boyd's and I contacted them at least three times. The last person I spoke with stated that they would contact the insurance company to find out what needs to be submitted. (Forms are available online). A month later and I'm still waiting. There has been no communication at all. I have cancelled all future appointments and will find another doctor. What's sad is that the medication was actually helping. Just confirmed also that the forms are available on the insurance website for provider download. From the website " Ask your provider to go to Prior Authorization Requests to get forms and information on services that may need approval before they prescribe a specific medicine, medical device or procedure". I don't believe this is a new process.

I love coming here for my eye care and glasses. They ALWAYS have something super cute and stylish to choose from in the frames sections, including designer frames! The Staff is so nice and helpful and I always love interacting with them. I have been going here for over 3 years now and I will continue to as long as I reside in the area. (I drive from Dallas area! Worth it)

Dr. Banh is amazing. My 10 year old son and I decided to go with her after seeing great reviews and needing a new eye doctor after our previous eye doctor did not take our new insurance. She is amazingly thorough and saw my son several times before finalizing his prescription to make sure it was the best it could be. She also educated us on new technology that is available to improve his near sightedness. I can't recommend her enough.

Staff is always very welcoming and friendly! Dr. Peterson and Dr. Banh are incredibly kind, thorough, and helpful in explaining my eye issues. More than that, I feel like they genuinely care about my family and me.

Dr. Rickman is friendly and easy to talk to. He explains everything going on with my eyes. The sweet lady who helped me with new frames was helpful and so sweet.