Stanton Optical

Wow! I'm blown away! Exam was fast and efficient- all tests are streamlined and take just a couple of minutes each! Everything was explained- insurance, expenses, limits, different lenses, different frames, different contacts, etc. Over all, such a pleasant experience! I was in and out in less than an hour!

Everyone at this office with the exception of one young lady Madeleine i believe,was super helpful and professional. Treating all customers with respect. So even though Madeleine was exceptionally rude and very dismissive the rest of team more than made up for it.

I came in, looking for something better and Victoria helped me. She is amazing , with lots of experience and knows what's best. She helped with all my questions and showed me what size of glasses I needed. She also advised me that you can't just get glasses because they look good; they also need to fit your face.

Absolutely never again, went to this place as I needed to update my glasses, took that joke of an exam and three lenses later I STILL can't use the glasses!! Here it is a year later and I paid an absurd amount of money for glasses I am unable to use because I cannot see through one lense as it's so damn blurry, I finally just gave up and I'm stuck with a $700 pair of useless eyewear.

Just picked up my new glasses and I'm obsessed! They're super comfortable, stylish, and actually make me want to wear them all day (which says a lot ). The fit is perfect, and I've already gotten compliments. Definitely one of my favorite purchases lately -- Thank you guys for such a wonderful experience!

Absolutely will NEVER use this joke of an optical place again. I went in for an exam and got this "refractionist" person who wouldn't let me speak or ask questions. Then after I told them Id purchase glasses they told me they could do 1 in house possibly 2 pair but if both it would be an hour and a half but they would let me know when it was ready. So I wait until almost the time they told me and went back. Told them I just needed to check the status. I was given one pair. When I asked about the other she said "no ma'am I told you the others would be 2 weeks". No you told me IF they couldn't be done in house then it would be 2 weeks. Which is fine. But they also told me they would message and email when they were ready, still nothing. I asked about it she said we sent it, still nothing. She said it probably went to your spam, again half an hour later still nothing. Horrible experience and customer service unless you like to argue with people. If I could leave 0 stars I would.

Very displeased as how this stablishment carry on business. When I made the appointment they fell to inform me that they have a VIRTUAL EYE DOCTOR and not an in person doctor to conduct the exam. If the doctor feels that the exam didn't work out, you are still charge $80 for the visit. I as and adult had a little trouble following along with the exam, that I'm glad I cancel the exam for my kid. Then once they process the whole order for my glasses they inform me that my glasses would be ready til the 29th!? Mind you, I had mention to them that I needed them by today or tomorrow. I was trying to get the special of 2 pairs for $80 with free eye exam. But I had to cancel my glass order but still had to pay the $80 for the exam. I took my prescription and business somewhere else, they had my glasses ready in less that 50mins and I only pay $50 for one pair of glasses. Also there was an older gentleman before me trying to check in with the intake person, he kept telling her he could hardly hear her or understand what she meant by virtual service, I bet he ended up having a bad experience too.

I had such a great experience here! After having a terrible experience at the Midland location, the staff at this office completely turned things around for me. From the moment I walked in, everyone was friendly, professional, and welcoming.