Lakeside Vision and Optical

Doctor is fine, but staff is not. Was recommended a photo scan during exam. Sounded routine. Later looking at my insurance statement, realized they never submitted that procedure. When asked why, they insisted that insurances dont cover it. Whether they do or not is my problem. Tried to speak with manager, asking to resubmit. He refused too. Looking at the bill that was given to me, the medical code is for something nonexistent. Sounds very phishy, and no idea what i paid extra for. Dont believe they're telling the truth. Will be filing complaint with texas dental board.

Rude. The older receptionist lady was so rude to me. The way she talked to me was not nice. She was giving me the attitude like take it or leave it instead of trying to understand my situation. I think when people work in healthcare field, they should be more understanding and institute of treating patients with a judgment.

If you're looking for exceptional eye care, look no further than Lakeside Vision & Optical! The staff here are truly amazing, demonstrating professionalism at every turn. I feel completely at ease knowing that my family's eye health is in their capable hands. From the moment you walk in, you're greeted with warmth and respect, creating a welcoming atmosphere. Their facility is not only conveniently located, but it also features safe parking and state-of-the-art equipment. Whether you're in need of advanced technology, contact lenses, or eyewear products, you can count on a thorough and high-quality experience. And let me just say, Dr. Deborah A. Moon is an absolute gem! She has made my transition from glasses to contact lenses seamless and comfortable. I wholeheartedly recommend Lakeside Vision & Optical as a trustworthy and competitive choice for all your eye care needs. Thank you for your outstanding service--your dedication truly shines!

Dr. Moon is very thorough and always takes time to go over everything during the exam, she provides top notch care. Rosa is a gem, when it comes to fitting and preparing your glasses. She is very meticulous about the quality of the product she receives from her vendors and in the end delivers to her clients. I appreciate the diligence she demonstrated when preparing my glasses. I would recommend Dr. Moon and her team to everyone and will see them again myself when the need arises.

I was a new patient today. Haven't had an eye exam in years. Dr. Moon and her staff were fantastic. They were very thorough from start to finish. Highly recommend...

I have been coming here for years. Service has been exceptional from Dr. Moon. Why the 3 stars? Well I recently switched contact type this year to cut back on costs. The fit seemed fine initially, but I had noticed that I was losing the contacts in my eyes a lot more and they would pop out. So I called to to have an appointment scheduled to see if they can just double check that there's not an acumulation of bunch of contacts in my eye. I call to schedule an appointment , and I felt so unheard. I tell them that I've noticed that when I put in a contact I blink and the vision is blurry again and that I would check the sink and floor to make sure it didn't fall out but I haven't been having luck in finding the missing contact. So my concern it's bunched up somewhere in a spot in my eye. The font admin tried to sell me my orginal version of contacts WITHOUT an appintment? She said I could just order my new contacts and skip the appointment. (Mind you i bought a year's worth of the new kind already). So disregard my concern for losing contacts, but make sure you get that sale. They did say it would be a additional charge to have another DR check. Is this some type of punishment for downgrading my contact type? I understand this is a business, but jeez at least pretend to be concerend for my well being instead of pushing a sale and trying to get me NOT to see a optomistrist.

Dr Lyons and Dr Moon are really great. I got a new pair of glasses and Rosa was able to maximize my benefits and got me into a pair of glasses that fit perfectly. They were able to get me in quickly at the end of year before my insurance ran out. Just for some further history, I worked at Lakeside Vision as a tech from 2004-2008 and although I really felt it was a wonderful, patient focused practice then, I feel like it has improved greatly since I worked there. The level of professionalism and efficiency in this office is really excellent.

This was my first visit to Lakeside Vision and Optical but it definitely won't be my last!! The entire staff was friendly and helpful! I had a short wait prior to my appointment and was greeted by Whitney who was so sweet yet professional! I saw Dr. Moon and she is outstanding!! She is so personable and attentive. Dr. Moon explained everything throughly and was willing to answer any questions I had. The entire experience from start to finish was extraordinary! I highly recommend Lakeside Vision and Optical!