The Eye Centre

what is the point of having a phone line if it is never answered!. When i went to the wakefield eye clinic last time, they told me to call before i came as there was no room and sent me to pontefract. Trying to call now to not waste a journy and noone is answering. judging by the reviews on here the phone is never answed. I tried pontefract and they wont help, just tell me i have to try wakefield first.

The staff at the eye centre are absolutely stars. I was taken ill before my procedure and the care i received from all the staff was absolutely outstanding. Up and above a days work. They do their job because they care about people. Professional, caring and with the human touch. From start to finish absolute stars. Thank you so much

I've been having treatment at the eye centre for the last 12 months so, which ended with having eye surgery on Friday 7th Feb 2025. The treatment I received was second to none. I was really looked after from the moment I walked in to the moment I walked out. The surgeon and the staff in the theatre were brilliant with me, I think they could see I was a bit uneasy about having surgery on my eye but they put me completely at ease. The staff at reception kept me in of when I would be having my operation and letting me know of any delays. I would strongly recommend these people, brilliant. Thank you all so much and I look forward to seeing you again when I have the rest of my treatment.

Friendly and helpful staff. Had my cataract removed in the My eye clinic and was well looked after

I have had cataract surgery here twice , the team are absolutely amazing . Care & compassion is outstanding in all areas . Cheryl , Olivia , Wendy & Miss Aung are a credit to the trust . Keep being amazing & thank you .

Its not many doctors in that clinic which know what they actually doing.. On every visit you have different doctor.. And they all saying different. Its running like NHS.. Bad. Absolutely bad. Appointments are never on time. Clinic usually running 2-3 hrs late.. A person who runs this clinic need to be exchanged or get some more courses.

Last May I went to spec savers and they referred me and said if they thought it was urgent they'd get me in within the week they got back same day and booked me in straight away was there for 6 hours first time and was there every 2 week for abit had to have blood test chest x- Ray and that test with the yellow dye in vein I was 20 at time and very scared of everything my stepdad came to every appointment and holded my hand when i started to panic i cried at home where my mum would stay with me cause of how scared i got and found out i had a blinding disease called VKH and would've gone blind in both eyes if i didn't get it sorted straight away and i was every scared but everyone was nice and sweet and very caring and made sure I felt comfortable and I'm very grateful and I can now see and only problem I had is I'm short sighted in the eye it effected most but I'm grateful to still have my sight everyone there was amazing thank you so much

No one ever answers the phone 50x a day iv phoned for 2 weeks and not one person as ever picked the phone up absolutely ridiculous