Eastern Eye Associates Optometrists

I have been going to another eye doctor for years. Recently had to find a new optometrist and had family going to Eastern Eye Associates. I tried them and was blown away! The staff from the front desk to the doctors was so friendly. The service was fast and on point. I know more about my vision in my first visit there than I did in the 15 years with with old office. I am not longer just a number. I highly recommend Eastern Eye Associates in Gloucester to anyone who needs a change and really wants a company who cares. Thank you everyone at Eastern Eye Associates!

I was fortunate that Dr. Meadows and eastern eye Associates were willing to see me the other day for a relatively urgent Eye problem. I am in Virginia for only half of the time and he was willing to see me even though I was not a patient of his. His exam and explanations were thorough and understandable. I was very comfortable with his knowledge and expertise. I would recommend this practice to anyone. His staff was also kind and competent.

If you have all day to wait this is the place to go. Waited over an hour after my scheduled appointment to be seen and then it was such a chaotic experience with 5 different people doing different things in the exam I will never go back. It was just not the place for me. very unorganized and time management is not very good either would not recommend

I am very impressed with both the organization and attention given during my appointment. I was attended to promptly upon arrival and examinations were conducted with courtesy and professionalism. I was specifically impressed with the time the Doctor spent with me clearly explaining my condition and outlining options for corrective procedures.

The doctor here is amazing, probably the best in Gloucester. Unfortunately, I was placed on hold for 30 minutes just to make an appointment. Could have been longer than 30; I hung up after 30 minutes waiting.

I've been using these guys for several years. They never do a good job. They're always late or wrong with their deliveries. They always have their excuses. It's always a lab's fault or in some way they blame the customer. I've been trying to get glasses from them for 6 weeks and what they promised would be 2 weeks is now 4. They threatened to fire me as a customer for not letting them give me the run around for the third time. Another customer came forward and told Eastern Eye Associates they were the problem and I was only trying to get service, apparently that customer had been having similar issues. The owner doesn't seem to feel responsible for a satisfied customer.

Dr. Mark Meadows and his team were very thorough and did a great job of explaining what they were trying to accomplish with each test. They seemed genuinely interested in addressing the issues I was having with my contact lenses and eyesight in general, especially given my age and family history. They weren't pushy about purchasing glasses or contact lenses directly from their office. I highly recommend Eastern Eye Associates and Dr. Mark Meadows.

All the associates at Eastern Eye are friendly and most helpful. I had a problem with a cataract. I left a msg and in 1/2 and hour I was sitting in a chair being examined. That's service! Dr. Brain is wonderful. Thank you Eastern Eye!