Newman Blackstock & Associates

Do not guy glasses from here. If you plan on just getting an exam and not purchasing glasses or contacts then it is tolerable. The doctor is excellent and I really recommend him. The costumer service is TERRIBLE. There is only one woman that works there that was helpful and polite. I ordered glasses three weeks ago and I still do not have them. Three days ago I called and asked where they were and I was told they had gone through final inspection and I could them the next day. I went buy only to be told I could them in three days. I went by Monday, today, and I was told I will not get them until Wednesday at the earliest. Now I understand shipping and timing but they have called me twice on accident and are incredibly rude when I call back. Even contacts, do not order. My friend waited 4 weeks for contacts and when she finally asked what was going on they said that they were never ordered and it was her fault. I am very disappointed and when my glasses do finally come I will be taking a copy of my prescription and going else where.

Purchased a pair of glasses from them a few months ago; Dr and sales staff were great. My glasses broke last week (I believe it was a factory defect). They happily replaced my frames under the warranty, and it took less than 15mins to get my new pair.

The woman on the phone litterally told me I could be 17 and do a basic eye exam on my own without a parent. The lady at the counter on the other hand told me I couldn't and pressured me Into rescheduling my exam instead of giving me time to call my parents. She kept walking over to me which caused me to have a panic attack and kept asking "well when can your mom get here, well we have to reschedule". Keep in mind it had only been 5 minutes since I had signed in. She the. Proceeded to keep my ID and and health insurance card hostage until I told her I didn't want to reschedule and would go somewhere that would be easier to deal with. This woman was about 5'5 and had red hair in a bun. Customer service needs to be improved and she needs an attitude adjustment ASAP. This is also coming a teenager who has worked In Food industry and retail for 4 years... BE NICE AND BE PATIENT.

This place is amazing! Customer service is beyond professional & helpful with information. The optometrist gave the most through eye exam. Glasses came before expected due date. My family has been going here for years!

I've had nothing but good experiences with these people they're so understanding and helpful, I did have a wait for my eye appointment but when I woke up to my chewed up glasses they were quick to find my a pair of trail lenses until my contacts came in.

Fast friendly service with excellent adherence to the appointment schedule. Been going here 7 years, and will never go anywhere else.

I love this place . I go here and my two sons as well. They are patient and very good with kids . I would recommend this place 100 percent.

He was very patient with my son. Being his first time I was a little concerned, but it was a great experience!