Quality Optical Service

They do exactly what you ask!! I love the work they do. The service is nice. They do the best tinted glasses I ever seen. Their prices are reasonable. I was satisfied and you will be too.

Once again Josh & Penny have saved me from certain doom, or at least blindness. Over 20 years ago, I noticed really cool people were getting their glasses here, young and old, well off or not. As an independent local business it's a great place to take your business. Not just because of the low prices on authentic designer frames--their customer service is legendary! True story: 8 years ago my car was stolen with my purse in it. The thieves came into Quality looking to order replacement lenses for my glasses (because they were *that* cool). Penny recognized my frames, checked the rx, and confirmed they were mine. She then proceeded to offer the villains another frame-- on her!--in order to get my glasses back to their rightful owner. You don't find that at Target's optical counter. Time and time again like Batman & Robin this duo has come through in vision emergencies. You won't be disappointed!

1st time customer. So glad I switched from Stanton over to Quality Optical. The staff is just amazing. They are all super nice and super helpful. It was awesome actually seeing a doctor IN PERSON!

Visiting from out of town and my wife had an eye issue. They saw her within 5 minutes of calling with no appointment. Other local businesses told us they couldn't see her until January. They took great care of her. They were so caring and went above and beyond. If we lived in Milwaukee this would be our new eye care business. Great reminder that there are still amazing people in this world. Thanks again!

I have been a Customer since 5th grade - Early 1960 with the Original l Owner. They were the ONLY Lab makers of glasses within one hour from Exam to Fitting that Existed at that time that I was aware of, amazingly. I am still a Very Satisfied Customer to this very day. I am now 67 years old! Professional and Friendly Services Every Time!

After getting new frames and an eye exam from Quality Optical, I won't go anywhere else! Not only is the staff incredibly friendly and helpful, but their frames, eye exams, and lens replacement prices are significantly cheaper than anywhere else in the city. They also work at an extremely fast pace; they were able to change out my old lenses in less than a hour so that I wouldn't have to wear my less comfortable backup frames that I had purchased elsewhere. When I was still having trouble seeing a month later, they redid the exam and all of my lenses for free! I saved probably 50% purchasing lenses from Quality Optical.

This is an absolute jewel of an optical service. The staff here actually take the time to recognize that you're a person with your own unique sets of quirks. Rather than feel like a faceless number on a bottom line, I felt like I was truly taken care of. From the moment you walk in the door, you're treated like family here.

For starters, their customer service is excellent. Very friendly and welcoming. This was my 1st visit, but you can tell by the way they interacted with other customers, that they wanted to create long lasting relationships instead of treating you like another number. On top of that the the exam was so reasonably priced. I don't have eye insurance and this was soooo affordable compared to some of Quality Optical's competitors in the area. I would definitely recommend them to anyone looking for a great experience for a great price.