Warby Parker Third Ward

Helpful staff. Great prices! (I've spent 2x more at Pearl and Shopko) so I bought prescription sunglasses with my glasses! Great selection and organized, relaxed atmosphere.

Lovely store in the shopping/dining district of Third Ward. Can be busy at times but customer service is excellent. The vibe is upbeat, professional, and thorough. "Beck" did a great job consulting with us and advising on options. Looking forward to our cool new glasses!

I could not have had a better experience at Warby Parker. Originally I was late to my appointment due to traffic, but Shakira, the person assisting me with my eye exam still helped me out. She was so kind and helpful. Once my glasses came, I needed them adjusted about three time to get them just right so they didn't rub on my ears or the bridge of my nose. Each time I came in for an adjustment the workers were so sweet. They listened to where I was experiencing some discomfort from the glasses and then adjusted them just right so they fit perfectly. They are all just really lovely folks there. :)

I have bought glasses at this Warby Parker store a few times. All of my experiences have been good. The staff is friendly, helpful and very professional. And their service is good in the moment and any time I have needed help with adjustment and cleaning.

Warby Parker in the 3rd Ward, Milwaukee does an amazing job every time I go there. The personnel are attentive and not over-bearing. They know knowledgeable and just overall personable. Also, I have had the same professionals help me on several visits over time which I think is a great sign that their professionals work are consistent!

Super fast and easy eye exam. They have a nice selection of relatively affordable eyeglasses. The attendant who helped me purchase my glasses and work out my insurance was very friendly and helped me get the most out of my benefits.

EDIT 11/07/25: Thankfully, a lot of the below-mentioned issues have been resolved. My partner was able to finally get an in-person exam, and received far better results this time around. Warby Parker recognized their prior mistakes and took extra care to make sure she received the correct prescription. If you're looking to get an eye exam at this location, definitely go for an in-person one; it seems like the root of her issues came from the virtual appointments and the errors that sprung from it. Hoping this was a one-time problem! Totally incompetent service. My partner had an eye exam two months ago and Warby Parker has yet to send the correct prescription. First, they sent monthly contacts when she asked for daily contacts. Then, over a month later, they sent contacts with an incorrect prescription that are far too weak. Combine that with terrible communication and a failure to act on the situation without being called multiple times, she is now going onto month two without a usable contacts supply. It's a shame that they've dropped the ball on this matter so badly, when my prior experience with this location was very positive. If you are looking to update a prescription, stay away until they get their ducks in a row.

I have ordered glasses from Warby Parker for the last 15 years. This last experience was terrible. I have been unable to reach anyone who can accurately tell me when I will receive my two pairs of glasses. There is no option to actually call the store you purchased them from, which in this case was Milwaukee. For the price of these glasses, the customer service should be much better than what it is. Going forward, my eyeglass business will be going to Glasses USA or Caddis, where people can track your order and your aren't sent through a loop of automated recordings. 0/10.