Nationwide Vision

I'm not the easiest person to fit glasses to. With that being said, Tina, the manager, was able to do so. She took her time, never rushed me and made me feel I was important. She is kind and helpful in picking out frames to compliment your face and your budget. I had a good time picking out my frames. Everyone at NV is nice and the customer service is top notch.

I have been going through them since i was 6 years of age and they have become completely frustrating. Refused to even look at a pair of my broken glasses that i spent over 300 $ on , told me over the phone there was nothing they could do. I would highly suggest if your going to charge the prices you do you, that you offer good customer service and nice supportive staff. Will not be returning. My buisness is no longer going to them. What a shame.

My 91 yr. old father was taken to get his eyes checked for new glasses by a friend and his part time care giver. Papers were filled out giving her permission to have access to his med. inf. She told them on the way in that they need to consult with her before doing any extra tests. No one consulted her after he went back but when he came out his bill was $165 not the $10 co-pay. When I went in today to have it explained they said they explained everything to both of them right at the counter. When I was leaving I heard one of the gals behind the counter say," We explain and people just never understand." Gee you might want to think about the way you explain things but then you couldn't blind side people with big bills. As I was walking out the door the gal said, "Why didn't she bring her father in." I turned around and told her I had another appointment. I just hope someday she will have to care for someone 24/7 then she will understand. I have used nationwide in Mesa for yrs. and also this one but never again. A ripe off

I was very fortunate to get "Briana" not only highly professional & knowledgeable but sweet. She corrected a problem I had with previous lenses by re aligning Trifocals. She also assisted with frames & outcome was great. Thank you Briana in Prescott AZ!!

The eye examination with Dr. Lee and picking out my frames with staff assistance was an excellent experience. When there was a problem with one pair, Brianna and Nationwide were quick to work with me and everything was handled expediently and to my satisfaction. Thank you Brianna, Saneya, and Megan for your kind assistance.

5 STARS... Nationwide Vision at Frontier Village is one of the best in town! The Optometrist, Priscilla Lee is the best!! In the past, I have been to Rummel, Costco and another eye doctor in Tempe... NONE of them found the (slight) stigmatism in my left eye. All of them just said I had dry eyes and get used to some irritation. This is a slight stigmatism that has caused me significant irritation over the last 3 years. Dr. Lee was extremely thorough and knowledgeable... resulting in an accurate diagnosis for the first time since I started wearing contacts! I can't thank Dr. Lee enough... I can't even feel my contacts now anymore... I forget I'm wearing them!! I never knew they could be so comfortable! I also don't need to have a bottle of eye drops handy all day anymore. I also had a TON of questions and they patiently and accurately answered ALL of them. I needed the (trial) contacts for a specific date range and they didn't have them in stock!! I was a little stressed... very anxious! They went above and beyond to meet my needs... all in the same day... I had contacts for the specific date range!! The entire staff was incredibly kind, knowledgeable and respectful. Megan and Brianna were extremely helpful, accurate and patient with all my questions. IMO... All previous reviews are outdated! They have new management at Nationwide - Prescott and it has obviously fixed any issues they had in the past. I will only go to Dr. Lee at Nationwide in Frontier Village from now on... I wish I could could give them 10 stars!

Stopped in today and asked about any specials. The lady behind the counter (while not rude) did not act as if she was glad I was there. Her attitude was she could careless if I was a customer or not. All answers to my questions were short and one worded. Again, not rude but definitely not sales or customer service. I'll go back to Costco!!!

I had a great experience here, all the lady's were kind and courteous. I have a very tight schedule and was in and out in a timely manner. I will definitely be back when I need new glasses.