Crossing Optical

Recently, I ordered new glasses from Crossing Optical and I was very pleased with the excellent services I received from Anna! I am very grateful that with the new custom-made, modified anti-fatigue eyeglasses, I gained visual acuity in particular for reading. Anna is a knowledgeable and resourceful optician that takes time to listen to patients and provide perspectives and recommendations on multiple potential solutions for improving vision. I highly recommend the services offered by Anna at Crossing Optical!

Crossing Opticals is absolutely the best place to get glasses! The quality is amazing, the prices are unbeatable, and the service is outstanding. Anna is so friendly and welcoming. She makes the whole experience stress-free and enjoyable. Hands down the best service I've had. Highly recommend!

Awesome customer service from Anna. She fixed my broken frame in no time. She also tried to save me money by getting in touch with the insurance companies. Thanks again Anna.

My experience at Crossing Optical was the honestly the best I've ever had in my lifetime. Anna ( Sladja) took the time to get my prescription right, and carefully adjusted my prescription. I FINALLY had the proper prescription after a few years of seeing opticians who rushed me though, and over charged me. She was also extremely flexible with my work schedule which made things so much easier. Not only did she take her time and make sure the prescription was right, her friendly, bubbly personality made my experience actually enjoyable. So if you're in need of above and beyond customer service and finally getting your prescription right, I absolutely recommend you make an appointment at Crossing Optical you will be so glad you did!

It was a great experience visiting their eye care center. Overall great customer service, she took care of everything and understood the type of glasses I need and made perfectly the right one within a day on request. Will visit her again once back in town. Thank you for all your efforts. Best Regards

Thank you so much for the super duper service. Sweet people, excellent hospitality and quality of the service at its best. Anna Fixed my favourite glasses even it was hard to be fixed . Added more lenses than what i could afford. As a customer, received more than what i expected... No doubt on recommending to anyone .

I had an excellent experience at Crossing Optical. I brought in my glasses for repair, and the staff were incredibly helpful, friendly, and efficient. They quickly assessed the issue and had my frames fixed quickly. It was clear they genuinely care about their customers and go above and beyond to provide quality service. I highly recommend them for both eyewear and repairs!

THANK YOU!!!! Last month my wife and I had to travel to a tropical destination to meet with our organization's board chair. For over a year I had put up with old glasses that had deteriorated till they were difficult to look through. Going on this trip to a location we had never been, I really wanted to get a new pair of glasses so I could appreciate the beauty. First I shopped online looking at every available option of which there are thousands. Then I decided to stop by Crossing Optical to see what they might have, assuming that they probably wouldn't have anything I liked compare to all the options online. It was in my first meeting with Sladana, that I realized her experience and expertise in eyewear far exceeded anything I would find online. I went home and pulled together a short list of eyewear I had seen online that I wanted to try one. Not only did Sladana have a good selection in store, she even had one of her suppliers bring in several options that I had highlighted. But then came the travel timeline. We were now two weeks out from leaving by the time I picked my frames. Several days before my trip, I received notification that the lab had completed my lens. But they were in Burnaby. The day before we left, Sladana said she had picked up the glasses and wanted to deliver them to me. I said, "Like, to my home?" She said, "Yes, my husband Max and I will drop them off." I was blown away. But when they arrived, she not only had my glasses along with a gift bag of care goodies. She also had her tools to perfectly soften and mold my glasses to my face. She and Max probably spent close to a half hour making sure my glasses were perfectly fitting: not too loose, not too tight, in every way. I honestly can't recommend Crossing Optical to highly. They are honest, helpful, and in the end their prices were only a small fraction higher than what I would have paid online to receive NO help at all. Thank you for all you did. My trip was beautiful and I got to REALLY SEE all of it!