Focal Point Opticians

I can't believe how amazing this place is. I brought in a pair of glasses that another optician screwed up and told me was unfixable. Even though they weren't the ones to mess them up, these lovely people fixed them so easily they didn't even charge me. I went in assuming I would need to buy new frames and instead of letting me spend that kind of money they fixed the problem for free. Incredible. I will be a customer for life now.

I purchased new frames and special lens here about a year ago. Excellent customer service and follow up. Planning to return soon for updated lenses and new frames. I picked up my new glasses and am very pleased with them. Personal attention to fit and appearance was very helpful and genuine. Having an appointment ensured the time spent wasn't rushed. This was my second purchase here and I'll absolutely return next time I need new glasses.

Focal Point have been my opticians for over 30 years. I can't say enough about the quality of the eye wear and their personalized customer support. I am a loyal customer.

I was visiting Berkeley and had a problem with my glasses and called Focal Point. Not being a regular customer I didn't know what to expect but the repair turned out to be a bit tricky and Annalise managed to make the repair and was so courteous and professional in the process.

I decided to splurge and buy my new glasses here and wasn't disappointed. While not the cheapest date in town, you get what you pay for. Lynn was an incredibly patient, consumate and knowledgeable pro who walked through their store with me and selected frame after frame after frame from their vast collection of frames and gave me candid feedback on the different frames until I decided on two (regular and VDT glasses). Neither is a frame I would have picked out on my own but couldn't be happier with them. The lenses their labs made up for me are spot on, the frames have garnered lots of compliments but most importantly, I am very happy with them. Try them - you won't be disappointed. My only disappointment was how long it took me to finally try them!

I needed to get my frames fixed because my backup glasses were lost on a trip and the lens kept falling out on my regular pair. So I started looking on line and found Focal Point. I hesitated to go there because it looked like it was going to be on a busy street....but I did. It was the best experience I have ever had at an Optical Shop. Very comfortable professional and competent atmosphere. I would not hesitate to go there again and recommend them too my closest friends and family.

This is my second time buying from Focal Point. I had a really perfect couple of hours this year choosing a pair of glasses (and possibly a second) with the help of Annalise Parker. She is remarkably knowledgeable and conversant about every pair I touched or glanced at and openly (I asked her to.) shared her opinion of whether that one was right for my face and requirements or not. As we went through the process of choosing lenses and customizing lens protections , Annalise was able to clearly discuss the scientific particulars of each of the possible choices I asked about. I learned a lot and loved the overall experience. Thank you, David Salk, for hiring and training such well informed and customer mindful opticians. I'll be back! Terrell Kessler 10/27/24

Awesome Focal Point Thursday Team: Luke, Lynn, Maria, Bob & Melissa. Two hours yesterday, they let me get their input. Two clients, too, a jeweler from around the corner, and a woman client also gave their input. Oh, I think I was in there Wednesday for about 20 minutes to start the process too close to closing. I want to buy two frames! My last frames from Focal Point lasted since 2015. 9 years. Wow! So much fun!