Brookhurst Optometric Center

The staff here are all very nice. The lady at the front desk made my check in process very easy and Dr. Chi was very professional and knowledgeable. The office was very clean and they seemed to be up-to-date with the latest technology. This whole office just felt very professional, very corporate, and I felt pretty comfortable. My reasoning for not giving 5 stars is due to my experience during one of the pre-tests. During the field vision test, the tech took my glasses and gave me an eye patch. She instructed me to cover one eye with a patch, look into the machine, and click a button whenever I saw a flashing light. I was confused because this was the first time I had been given this test without my prescription being added. I figured "Hey, maybe this is how they do things now. I'm not an optometrist or ophthalmologist. What do I know?" After speaking to a few of my friends, family members, and patients that work in the field, they informed me that I was tested improperly during that test. One even said "don't go back to that office" lol. I would still like to give them the benefit of the doubt and assume maybe she forgot or idk. This is also the first time I had to file a rebate claim myself LOL maybe I'm spoiled, but for the past 5 years my other offices have filed my rebate for me.

Everyone here is amazing. I am always treated so well. I have been going here for years and have never had a bad experience. They make sure my insurance will cover the visit, they got me in quickly when I thought I had an issue with my eyes, they answer all my questions. I could go on. I would recommend 100%!

I appreciate Brookhurst Optometric Center emailing me the first visit paperwork to assist in a timely fashion and informational questions that would assist in my process for my visit. Every staff member was welcoming, kind, informative and also wearing Eyewear. The eye equipment is up-to-date top, notch, clean comfortable and accurate the doctor was patient and allowed me to ask questions and even answered them with my full understanding. As I was referred, I definitely will pass on this.Referral. Thankful, (see you soon) Kerry Snyder

LINA always provides the most amazing customer service! She is super helpful and got my glasses adjusted for me and now they fit Perfect! Thank you again!

I really like Dr Che. He is very polite and professional. He answered all my questions and gave me some good recommendations. He was the first eye doctor to answer my question with a response that I fully understood along with photos to help!

Dr Chi is very nice and kind. Very professional. His staff are professional and pleasant. Samantha helped me pick out my new glasses. She is a delight!

We were visiting relatives and my wife got something painful in her eye. After trying for two days to flush it out we call Dr. Chi's office, got in the same day and he removed the irritation. He was wonderful. Very knowledgeable. Saved our trip.

Very good visit. Everyone is nice, friendly and young. Hey, if you hadn't had your eyes checked in a while, go, they do more than an eye chart.