⭐Customer Reviews
4.9
★★★★☆
473 reviews on Google
I had a great experience at this clinic from start to finish. The exam was thorough but never rushed, and everything was explained clearly along the way. Dr. Horton is knowledgeable, warm, and easy to talk to. He took the time to answer all of my questions and made sure I felt comfortable with everything we discussed. You can tell he genuinely enjoys what he does and truly cares about his patients. The staff were welcoming and professional, and the whole visit felt smooth and well organized. Highly recommend.
Cannot be more THANKFUL for the amazing experience with Cynthia Flores in Palm Springs. I was Extremely worried because of the previous experiences I had with other offices however from start to finish I cannot express my gratitude for how Patient, Understanding and Helpful Cynthia was. With my extremely Busy work life, it limits me from taking care of these things however she was able to SMOOTHLY take care of all my needs and get my Glasses and Contacts in a timely manner. I absolutely loved how I was able to Text her Via there Chat because it made it much easier. Now I know why my brother and sister go to her for all there needs! Thankful to Cynthia and the Palm Springs Office! <3 you have gained a Loyal customer because of her.
I had an great experience at this eye doctor's office from start to finish. The staff was friendly, welcoming, and very professional. The visit was quick. The doctor was thorough, patient, and took the time to explain everything clearly without rushin. The exams was smooth and efficient, the office was clean and well-organized. I truly appreciate the level of care and attention I received. I highly recommend this office to anyone looking for a knowledgeable, compassionate, and trustworthy eye doctors. Doctors are there virtually but work the exam machines themselves.. pretty impressive!
The check-in, pre-test, and glasses fitting staff were all friendly and professional. Dr. Horton was especially great! I brought my nonverbal autistic son with me to my exam, and he kindly offered to exam him at a later date. He assured me they could accommodate his special needs, and the staff would be more than happy to help during his future visit. Such a great experience at CV Optometry in Palm Springs!
Had a great experience at the Palm Springs office. The office was easy to find with plenty of parking. The waiting time was minimal and the staff was friendly. Dr. Horton was very thorough and informative. He even showed me scans of my eyes and explained what I was looking at. I highly recommend!
I had such a great experience at Coachella Valley Optometry! From the moment I walked in, everyone was extremely nice, friendly, and welcoming. The staff is very knowledgeable and took the time to explain everything clearly, which made me feel comfortable and well taken care of. The entire visit was smooth, professional, and honestly one of the best optometry experiences I've had. Highly recommend this place!
I'm not sure how they got all these 5 star reviews. Maybe my experience was a one off. Dr. Horton was fine, pleasant and took his time. The office staff is unorganized and drops the ball. I started the process of 10/22 and got the lenses January 5. Absolutely no sense of urgency even though they dropped the ball. The phone system for appointments is ridiculous. You need an appointment for everything including picking up contact lenses which I consider a retail transaction. And that means you have to use the phone system or book on their Website, which is not much more convenient than the phone system. Convenience is advertised at every turn but I think it means what's convenient for them and not the consumer. It cost $1,682 for contacts and eye examination. I didn't mind the cost, I just didn't like the experience.
A truly great experience from the first phone call. What a great team of people in the PS office. Everyone is really helpful, very nice, and knows their job well.
This facility is part of the Kaiser network so you have full access to Kaiser here.
I will be back and i will definitely tell my friends and family.
Thank you for a great experience...
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[?]Frequently Asked Questions
Where is Coachella Valley Optometry | Palm Springs located? +
Coachella Valley Optometry | Palm Springs is at 400 S Farrell Dr Suite B130, Palm Springs, CA 92262, United States, Palm Springs, California 92262.
What services does Coachella Valley Optometry | Palm Springs offer? +
Coachella Valley Optometry | Palm Springs provides comprehensive eye care including services for this business. Call +1 760-203-6770 for specific service availability.
What are the opening hours of Coachella Valley Optometry | Palm Springs? +
Coachella Valley Optometry | Palm Springs is open 8:30 am-12:30 pm, 1:30-5:30 pm. Closed on: Saturday, Sunday
Does Coachella Valley Optometry | Palm Springs accept walk-in patients? +
Coachella Valley Optometry | Palm Springs in Palm Springs accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Coachella Valley Optometry | Palm Springs? +
Consultation fees vary by service at Coachella Valley Optometry | Palm Springs. Basic eye exams typically start from $50 to $150 in Palm Springs, while specialized treatments and surgeries may cost more.
Is Coachella Valley Optometry | Palm Springs equipped for emergency eye care? +
Coachella Valley Optometry | Palm Springs provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Coachella Valley Optometry | Palm Springs
At Coachella Valley Optometry, we are committed to delivering exceptional eye care and high-quality optical services to Palm Springs and the surrounding communities, including Cathedral City, Desert Hot Springs, Rancho Mirage, La Quinta, and the greater Coachella Valley.
Our services include comprehensive eye exams, contact lens fittings, and a stylish selection of designer frames to suit every taste and lifestyle. We also specialize in managing a variety of eye health conditions, ensuring your vision stays clear and healthy for years to come.
We proudly accept Kaiser Permanente, Medi-Cal, VSP, EyeMed, and most major insurance plans, making expert vision care accessible and affordable.
How to Get Help at Coachella Valley Optometry | Palm Springs
To visit Coachella Valley Optometry | Palm Springs in Palm Springs, call +1 760-203-6770 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Palm Springs?
Choosing a verified eye clinic like Coachella Valley Optometry | Palm Springs in Palm Springs ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.