Redwood City Optometry

Very bad service I not advise you to go this clinic. . When you are taking appointment he said the insurance cover but when you're there ask you to pay $$$$$ Don't loss your money and your time

I had an amazing experience at this place. The staff was kind and very helpful. Jeff, Alejandra, Eric were great. They handled a rude patient in an amazing manner. They didn't belittle the customer or raise their voice. They were all cool calm and collective.

Very bad customer service. The man he's named JESS He hung up on me several times. He is disrespectful and unqualified to deal with customers..

Dr. Adam is the best eye doctor I have ever had. However, the front staff is very bias and lack compassion & empathy. They have this bad work ethics that makes me feel that I don't want to go to this office. It's sad that they would rather make me change pharmacy for their conscience then made me feel that I was an inconvenience when I showed up for an appointment for the staff to only tell me that I called to cancel but then they send me a text to confirm my appointment . It's not right and I feel that I'm always have to work to be in their terms or else I won't get treatment from Dr. Adam who is the best Eye doctor I've ever had.

The front desk staff where amazing, they where kind and patient and managed to find a way to work with my out of state insurance!! Dr. Adam was fantastic and quickly and efficiently found my problem and ordered the right medication. Thank you all so much!!!!

Prior years to recent incident was ok. But my last visit led to a mixup with incorrect prescriptions due to a typo and additional off-ness that made it impossible for me to get new glasses. First off the doctor was 25 min late, then when doing the exam told me that he would adjust the prescription to make things even sharper for me. However the resulting prescription had a typo and didn't really make sense as it was weaker, meaning my eyes had improved. It's now impossible to know what the correct prescription is and the doctor had gone out on vacation. I am moving out of the country so this was all time sensitive and I am not left with no way to get new glasses prior to my move. I will never return to this unprofessional optometry clinic and would not recommend it!

Dr. Adam is incredibly knowledgeable and caring. He took time to answer all my questions. I highly recommend him. Also, the clinic staff are very friendly and helpful.

Staff are awesome from the front desk reps to the doctors! They explain everything to the T and are super attentive, patient and very much knowledgeable! If you are looking to get an eye exam, glasses contacts etc I highly recommend you come here they will take care of all your eye needs! Thank you guys so much for your service I will definitely come back ! Thank you Redwood City optometry team :)