⭐Customer Reviews
4.4
★★★★☆
132 reviews on Google
NOT GOOD! Went in for an eye exam and new glasses. They have lots of fancy-looking equipment and devices--never seen so many before. (Note: Fancy equipment does not equate with good care.) I was pushed into scheduling cataract surgery a week later, but the front office is so disorganized and communication is so poor that I cancelled. I'm glad I didn't go through with it. I paid in full for the exam within one month, but six months later I suddenly received another bill with additional charges which no one could explain. The office seemed to be closed and I had to call and leave several messages, over several weeks, before I was able to talk to someone. Front office referred me to the guy who does their billing (who seemed to be taking calls from his "other" job, and sounded confused by my question). He knew nothing either about why I'd received an additional bill. Whole place is just Very Disorganized, and communication is Very bad.
In 2018, Dr. Tandon once told me that if I couldn't keep my eyes open (she was literally prodding at my eye with some device), then I wouldn't be able to get LASIK. I ran out of there quickly and never went back.
I didn't have this same experience at Dr. Mandel's. He's very conceited, but there was no prodding or blaming me. Got LASIK through him and all is good.
Last month I done my LASIK surgery from dr tandon my experience was very good after surgery I feel way more confident
Got prescription glasses with the wrong type of lenses from here, and had a pretty frustrating phone call with the clinic. To be honest it is just a small mistake on their part and I was just looking to drop it off and have the correct lenses installed. However, the staff kept spinning stories why that happened: my card declined, then they told me apparently I requested another type of lenses. And in fact, my husband was there when I chose the lenses during my appointment, so we speechless about the gaslighting that just happened. We found the entire exchange really offputting, unbelievable how they were trying to blame it on their patients. Just a short apology, and help your patients get their glasses fixed!
I am visiting NeoVision in Union City since 2022 and have a wonderful experience with the entire staff. Dr. Shobha Tandon is a very polite, professional, and skilled doctor with decades of experience.
I'd been wearing eyeglasses for more than 2 decades with a strong prescription and I decided to do LASIK this year. I truly appreciated her taking the time to explain every step of the procedure. The procedure took seconds and she tells you everything she does with your eye which helped alleviate any nervousness I had. Thanks to her expertise, I now have 20/20 vision.
Throughout the journey, from my initial consultations and eye exams to the evaluation completed prior to the surgery at the NeoVision Center, and all the way to the actual LASIK procedure conducted by Dr. Tandon, she made sure I had a great experience. The whole experience was smooth and rewarding.
I highly recommend Dr. Tondon to anyone considering LASIK or facing any vision issue.
I recently had LASIK surgery performed by Dr. Tandon, and I couldn't be happier with the results! From the initial consultation to the follow-up appointments, Dr. Tandon and her team were professional, caring, and incredibly thorough. Dr. Tandon took the time to explain every step of the procedure, ensuring I felt comfortable and informed throughout the process.
The surgery itself was quick and painless, and the recovery was smooth with minimal discomfort. I'm amazed at how clear my vision is now--no more glasses or contacts! Dr. Tandon's expertise and attention to detail truly made all the difference. If you're considering LASIK, I highly recommend Dr. Tandon for her outstanding care and exceptional results. Five stars all the way!
I've been coming to see Dr. Tandon for the last few years and have been very happy with all the help she and her team have given me. I always get reminders for apts ahead of time, and when glasses or contacts were ready to pick up. After my recent lasik, Dr. Tandon has been great about following up to make sure the recovery is going well. I'm glad i found this office when i was looking for a new eye doctor 5 years ago.
Edit 1 year after surgery: my vision has been very stable, and Dr. Tandon has been great with the follow up appointments.
I had a wonderful experience with the entire staff at NeoVision in Union City. I had been wearing glasses for 30 years and just had cataract surgery a few months ago. Dr. Tandon is very professional. Her staff is so nice and helpful. I will definitely give them a 5-star. I highly recommend Dr. Tandon.
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[?]Frequently Asked Questions
Where is NeoVision Eye Center located? +
NeoVision Eye Center is at 2 Union Square, Union City, CA 94587, United States, Union City, California 94587.
What services does NeoVision Eye Center offer? +
NeoVision Eye Center provides comprehensive eye care including LASIK Surgery. Call +1 510-431-5511 for specific service availability.
What are the opening hours of NeoVision Eye Center? +
NeoVision Eye Center is open 9 am-5:30 pm. Closed on: Saturday, Sunday
Does NeoVision Eye Center accept walk-in patients? +
NeoVision Eye Center in Union City accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at NeoVision Eye Center? +
Consultation fees vary by service at NeoVision Eye Center. Basic eye exams typically start from $50 to $150 in Union City, while specialized treatments and surgeries may cost more.
Is NeoVision Eye Center equipped for emergency eye care? +
NeoVision Eye Center provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About NeoVision Eye Center
NeoVision Eye Center is located in Union City on the corner of Decoto Road and Union Square. Since 1997, NeoVision has worked diligently to provide the best vision services to our patients with our years of expertise, the latest technology, safety, and quality patient care. Our services include LASIK surgery, cataract surgery, glaucoma treatment, cosmetic services, and glasses/contact prescription consultations.
Our Union City location includes not only a laser treatment facility, but an eye clinic and optical store as well. If you're interested in LASIK, cataract surgery, cosmetic surgery, or another vision service, call, visit our website, or schedule a free consultation today.
How to Get Help at NeoVision Eye Center
To visit NeoVision Eye Center in Union City, call +1 510-431-5511 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Union City?
Choosing a verified eye clinic like NeoVision Eye Center in Union City ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.