Eye Care Center of Stamford LLC: Wasserman Eric L MD

I absolutely loved my two visits. Dr. Wasserman is the most conscientious, gentlest, most thorough doctor around. His staff is so lovely, adore him and are there really for you. They all acted as if I am their only patient. They are so attentive, competent and the greatest thing is the whole group is light hearted and warm. I look forward to seeing Dr. Wasserman and his lovely staff again.

Great job, Leonora and Dr Wasserman! Leonora has been doing an outstanding job since joining the practice. The first time I met her and needed frames, I was so impressed by how hard she worked to track down and order exactly what I was looking for to make sure I could make my purchase with you. Since then, her dedication to helping us - by working hard and making it seem easy - has continued and we really appreciate it. She also goes above and beyond in terms of welcoming patients and grabbing forms to get a jumpstart so we're not standing and waiting, and she has even helped me get an appointment moved up to work better with my insurance. She's a friendly bright face we've come to know and trust and I wanted to commend her on her efforts. Additionally, Dr. Wasserman is exceptional. He is extremely knowledgeable and it's fun to hear how excited he gets about the science of your eyes. But on top of that, he is warm, friendly and always leaves us feeling confident we are in the best care. We trust him with our eyes and could not recommend him more highly.

Great doctor, very nice place. Everyone is so helpful and felt very taken care of. Very professional, love this place.

It seems that Dr. Wasserman's office manager has a lack of understanding of elderly patients as it relates to their general use of technology. My 91 year old mother had an appointment that was scheduled a year prior and the office did not send out an appointment postcard or any reminder other than leaving a voicemail on her cell phone. She does not pickup voicemails from phone numbers she does not recognize in an effort to avoid becoming a victim of scammers. Well, she missed the appointment and Dr. Wasserman's office billed her $75. I phoned and spoke to the office manager and tried to explain this to her, and while she admitted that this has happened with other elderly patients, she did not understand the need to change their practices when it comes to dealing with the elderly. I suggested they either send a postcard reminder or ensure they speak to the patient directly, and not rely on voicemail, at least when it comes to their elderly patients. She said that's not going to happen. I then advised that I will be sure to post a review on Google explaining this so others will know. Well, the office manager perceived this to be a threat (I guess because they have a number of terrible reviews already, many questioning their billing practices and complaining about their office staff), and so Dr. Wasserman sent a certified letter to my mother advising that they were dropping her as a patient because I threatened them. I'm sure this will generate a counter-response but my account of the situation as it occurred is accurate.

We have used, to my wife's and my great satisfaction, this excellent doctor for over 20 years. Dr. Wasserman is is the very best example of a highly-educated, highly-competent, very experienced physician -- with the very best interests of his patients always -- always -- at the forefront! I have never had any questions/doubts about the competence or reasonableness of his staff, notwithstanding some of the comments in other reviews by a few apparently disgruntled patients. I could not identify with those comments in any way, based on my wife's and my experiences.

Dr Wasserman is wonderful. Unfortunately the rest of his staff stinks. I received a collection notice about a bill I didn't even know about at the same time as I received one from the office. Some of the billing was duplicated. When I went into the office she told me that she hadn't sent anything to a credit agency. Finally she looked it up and voila! She found it. Thanks for messing with my credit score.

Excellent Ophthalmologist! Very thorough, extremely knowledgeable, and trustworthy . Dr. Wasserman has been my eye doctor for many years. He always takes his time to listen to my concerns, gives a great feedback - fully explains the findings, the plan and treatment pertaining to my each and every visit. He treats his patients with respect , and I feel he truly cares about them on a personal level. I highly recommend him to family and friends because of his professionalism!

I DO NOT recommend this place. To begin with, the office takes about 20 minutes to set you up with a new appointment (they move terribly slow) and on top of that the front desk lady will catch an attitude with you if you tell her you never received a confirmation email for your appointment. And even if you insist that you never got the voicemail they will charge you a $50 for missing an appointment. No one in here is friendly nor welcoming, they fall in the typical doctor's office category where good customer service is non-existent.