BJ's Optical

Pedro Betancourt was fantastic! He made my son feel comfortable and at ease with the eye exam. It was an extensive detailed process and he explained every part and made sure we understood everything that was happening. The virtual doctor visit was easy and convenient. Would recommend. The only thing they don't do is the eye drops to dilate the eyes so we have to go somewhere else for that.

My glasses and sunglasses I bought there began to slip off my face. Normal wear and tear. I remembered Beatrice told me to come back after few months to have them adjusted. So that's what I did. She not only remembered me, but treated me so kind. We had a fun conversation as she made the adjustments and now both fit great again. She said to come back again and I will certainly do that. Thank you Beatrice for your great customer service and professionalism.

Pedro was amazing. Very knowledgeable and friendly. He made the test go smoothly and time went fast!The manager was friendly and patient.Can't wait for my glasses!

Pedro was super nice and helpful you can tell that he knows his stuff and explained everything every step of the way. The ladies helping me order my glasses were very understanding and helpful as well. I would recommend this place. It was very quick and easy.

I have several issues and am very sensitive to everything. Getting glasses that are right and getting them to fit is a long difficult process. Until I met Samantha!! She is so knowledgeable and understanding. She listened and knew what my issues were and how to correct them. She is always friendly and patient and more than willing to make sure I am happy with my glasses. Can't say enough good about her. She is a real asset to BJ's. She figured out the correct lens material for my eyes, knew how to adjust them so they didn't hurt behind my ears and exactly where to put the line on my progressives FOR ME!! I also got computer glasses and she worked with me on what would work best for me. They seemed off and when checked they were exactly the right prescription. But she listened when I said how they feel and figured out the ocular center was off for my eyes. Doesn't normally bother people but it sure did for me. And she caught it right away. She measured where it should be for me and got them re ordered. I have never had an easier time getting a pair of glasses that work and fit. Although, Sam wouldn't know that as I had to make a few trips to get everything right. But as long as she is there this is where I will go from now on.. Thanks Sam

Woodney Davis, Optician, adjusted my new plastic frame quickly and professionally. With my terrible astigmatism, she has me seeing better than ever with this adjustment. Thank you!

Samantha Sessions, the optical department manager, kindly went above and beyond to identify why I couldn't see out of several pairs of new glasses I purchased from another vendor. It was clear from the start that she knew what she was doing as she gathered input from another optician to confirm the issues with my new glasses. In the future, I will purchase all lenses from BJs optical even if I buy my frames elsewhere. Thank you Samantha - you rock!

Pedro was amazing. I took my daughter and he was very respectful of her space. Made her feel comfortable, explained everything throughly. Even answered all our questions without getting annoyed. He also kept me very involved. Thank you so much Pedro!!!!!