LensCrafters

Walked in on a late weekend afternoon for an eye exam. I did not know they were about to end their shift but Bouchra , the manager still accommodated me, she took her time and she was so thorough during the process. Dr. Wen, Rose Marie and Danielle were a well oiled machine, they worked in synch and had great communication. They were also very hospitable and friendly. Alice , was so adept in her skills that made me pick the right frame and lenses for me. Overall, I had an excellent experience with the crew! Thank you guys.I Highly recommend Lense Crafters Beach area.

We started coming here for our young daughter with special needs after a negative experience elsewhere and were so so impressed with their customer service, above and beyond conscientiousness and helpfulness, and their quick turnaround for the many incidents we have experienced with our daughter's glasses. Bouchra, Rosemarie, and Beatrice are all incredibly positive, helpful, kind, and efficient. I can't count the number of times they have fixed a lost screw from the frame, replaced frames on the spot if they had them in stock, adjusted her frames so they wouldn't fall down her nose (after lots of wear and tear!), placed orders super fast, and have done it all with so much grace. Steve is absolutely incredible. With each prescription change, he gently, creatively and accurately makes sure her pupils are in the middle of the lenses (very difficult to do with an ever-moving and sensitive little girl :)), and his knowledge and experience has been so helpful to us. They all genuinely care about our daughter and ask us about her all the time. One of the biggest reasons we love this place besides the amazing people, is the quick turnaround. When they submit our daughter's glasses order (we have a protection plan and utilize it heavily!), we often get them back within 5 days and have had no issues with how the lenses were cut (a common issue we used to experience), and they are always perfect. I don't often review places but felt compelled to share!

LensCrafters at Jax Beach is the leader for all of your eye care needs. You have the choice between many top brand sunglasses manufacturers along with the industry's top designer frames. I've been a Rx patient of theirs for 19 years going back to the previous location north of Sand Castle Plaza. The selection of eyewear here is world class, the customer service is unmatched, and the doctors have the best tools to help you find the perfect set of specs. Stop in and have a look. Your eyes will be happy you did.

Less than six months ago I dropped off my favorite frames for new lenses. A week or so later I picked them up and they were fine for a few months; four to six. After that time the right lens cracked from the screw post to the center of the lens. Two eye doctors told me that the lens was installed incorrectly and screwed in too tight. Now I am out over $500 and need new lenses again. I am a vey unhappy customer!

Wonderful selection of frames and knowledgeable, helpful staff. They also do minor eyeglass repairs -- i simply walked in and my favorite (old) glasses were expertly repaired within minutes. Will definitely be back!

the service is great, I went to get my glasses repaired, they made them for me in 5 minutes and I went home happy!! Thank you so much

Service exceeded my expectations. Had a problem with online order from Costa and Beatrice helped resolve the issue. She repaired two pairs of glasses and I bought two more pairs. Highly recommend. FT

I had the pleasure of working with Rosemarie and Bouchra and I couldn't be more impressed with their professionalism and customer service! They were welcoming, knowledgeable, and attentive from the moment I walked in, taking the time to clearly explain my contact lens options and helping me choose the best fit for my needs. What truly stood out was their expertise in navigating my insurance benefits. They went above and beyond to ensure I got the best price available, while also guiding me through all of the current promotions. It was clear they had my best interests in mind and were genuinely committed to making sure I was completely satisfied with my purchase. Thanks to Rosemarie and Bouchra, I left feeling confident knowing that I had chosen the perfect contacts! I'll definitely be returning to them for my next pair of prescription glasses and I highly recommend them to anyone looking for personalized and thoughtful assistance with eyewear!