📋 Eye Care Provider Loading...

Mack Eye Care

📍 4668 Town Crossing Dr Ste 143, Jacksonville, FL 32246, United States
[x] Active Centre⭐ 4.8/5 (760 reviews)🏆 Expert Choice🕐 9 am-6 pm📞 +1 904-641-1684⏱️ 3 min read
📍

Mack Eye Care

Eye Care Provider
🏢
4668 Town Crossing Dr Ste 143, Jacksonville, FL 32246, United States Jacksonville, Florida 32246
📞
Call Now
🏘
Area / Ward
Southside
📮
PIN Code
32246
📌
Plus Code
7F5C+FX Windy Hill, Jacksonville, FL, USA
🕐
Timings
9 am-6 pm
Verified May 2026
📇
Digital Business Card

Mack Eye Care

📞 +1 904-641-1684
📍 4668 Town Crossing Dr Ste 143, Jacksonville, FL 32246, United States...
⬇ Save to Contacts (vCard)
📷Photos (14)
Customer Reviews
4.8
★★★★☆
760 reviews on Google
5★
689
4★
20
3★
15
2★
10
1★
26
J
James
Oct 07, 2025
★★★★★
I had a GREAT experience with Mack Eye Care. The staff were very friendly and professional from start to finish. The tech Matthew was very kind and made the process very easy and comfortable. The doctor took the time to explain everything clearly and answer all of my questions. I would definitely recommend this office for anyone looking for quality eye care!
Review photoReview photoReview photo
CM
Chuck McCumber
Feb 03, 2026
★★★★★
The entire staff was friendly, professional, and incredibly helpful from the moment I walked in. The eye doctor did a fantastic job with my exam. They were thorough, explained everything clearly, and made me feel comfortable the whole time. You can tell they really care about doing things right. I walked out confident in my prescription. Highly recommend this location to anyone who wants great service and a smooth, stress-free visit
TM
Trish Mandelare
Jan 22, 2026
★☆☆☆☆
I would give zero Stars if that was an option. Unless you enjoy being told that they will not see you unless you pay $39 for what is an optional service and not part of a routine eye exam, I would suggest not bothering with this place. They did not disclose this "required" retinal imaging prior to me showing up for my eye exam. When I said I wasn't doing that because I had one done the year before I was told they would not see me. I proceeded to call my insurance company who verified that that is not part of a routine eye exam and not required and I had every right to refuse. They still should have seen me but they didn't. I gave them two opportunities to correct this and they simply tried to defend their requirement of this $39 optional but not so optional retinal imaging. This is fee padding at its finest. In the multiple texts and phone calls leading up to the eye exam they never revealed this "requirement". I would have canceled my appointment immediately if they had revealed that. I wasted my time on a Friday night showing up for this appointment. When I logged a complaint with my insurance company and LensCrafters because they're inside LensCrafters they took 5 days to answer with a very hollow apology basically making it sound like they didn't explain themselves well enough. What they didn't ever explain was why dilation wasn't an option. There are lots of options in the Town center that will not push this service and will offer a dilation since that is covered by most vision plans. As consumers we have a right to push back on unnecessary procedures and fees.
BH
Brad Hauenstein
Dec 31, 2025
★★★★★
I made an appointment only a couple days earlier for one of the busiest days of the year! I was one of the many last minute year HSA people. Even though the clinic and store were very busy, everyone was helpful and friendly. My appointment was at 3:00. I was all done and looking for glasses by 3:45. I picked my glasses and had my order placed and was out by 5:00.
FM
Fonda McKibben⭐ Local Guide
Feb 21, 2026
★★☆☆☆
Everyone was very friendly and my pre-exam by others than the doctor went great. The doctor, however, was not cordial. Said her name fast and I could not understand. Was only in with me 'maybe 10 minutes. Never looked at the things I had written about what I was concerned with. Will not be returning.
CB
Carol Brown⭐ Local Guide
Mar 02, 2026
★★★★★
LensCrafters on Time Center in Jacksonville headed by Dr Cindy Mack and her professional staff. I highly recommend her to anybody. She is so professional, compassionate and have all the expertise on her field.
B
BMB-Lexus
Oct 14, 2025
★★★★★
LensCrafters is superb in customer service, selection, quality and delivering satisfaction. I've been having my eye exams with them for over 12 years now and I have never experienced a problem. Excellent customer service is what they do best! Special thanks to Kaela who went over and beyond to ensure my glasses were ordered after experiencing much technical difficulties. I would recommend LensCrafters Town Center location to anyone interested in good service.
A
Amber
Oct 19, 2025
★★★☆☆
The only reason I'm giving three stars is because of the doctor and how great he was with me and how quick he was and how knowledgeable he was. I'm really annoyed because when I got there, I had an issue with my eye and they said that was a medical issue so they don't take insurance for medical issues only for annual eye exams, regular eye check ups and eyeglasses which that is not listed on the website so I had to pay $129 out-of-pocket to see the doctor for 10 minutes for him to get a speck of something out of my eye, which I think is absolutely ridiculous.
📝 See all reviews on Google ->
📈Quick Comparison: Top Eye Clinics in Jacksonville
NameRatingPhoneLink
Mack Eye Care Current⭐ 4.8 (760)✅ YesView Details
Vision Today - Regency ⭐ 4.9 (1249)✅ YesView Details
ClearView Eye Care ⭐ 4.9 (1194)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Mack Eye Care located? +
Mack Eye Care is at 4668 Town Crossing Dr Ste 143, Jacksonville, FL 32246, United States, Jacksonville, Florida 32246.
What services does Mack Eye Care offer? +
Mack Eye Care provides comprehensive eye care including services for this business. Call +1 904-641-1684 for specific service availability.
What are the opening hours of Mack Eye Care? +
Mack Eye Care is open 9 am-6 pm. Open all days.
Does Mack Eye Care accept walk-in patients? +
Mack Eye Care in Jacksonville accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Mack Eye Care? +
Consultation fees vary by service at Mack Eye Care. Basic eye exams typically start from $50 to $150 in Jacksonville, while specialized treatments and surgeries may cost more.
Is Mack Eye Care equipped for emergency eye care? +
Mack Eye Care provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Mack Eye Care

Mack Eye Care is the local eye doctor to see for all of your eye care needs in Jacksonville, FL. As your local Jacksonville optometrist, Mack Eye Care can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 4668 Town Crossing Dr Jacksonville, FL 32246 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

How to Get Help at Mack Eye Care

To visit Mack Eye Care in Jacksonville, call +1 904-641-1684 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Jacksonville?

Choosing a verified eye clinic like Mack Eye Care in Jacksonville ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

🏬More Eye Clinics in Jacksonville
PAN Card Centre
Vision Today - Regency
📍 9365 Atlantic Blvd Unit 2, Jacksonville, FL 32225,
4.9
View Details ->
PAN Card Centre
ClearView Eye Care
📍 13245 Atlantic Blvd STE 8, Jacksonville, FL 32225,
4.9
View Details ->
PAN Card Centre
Atlantic Eye Institute - Jacksonville/South Side
📍 6207 Bennett Rd, Jacksonville, FL 32216, United St
4.8
View Details ->
PAN Card Centre
Gulani Vision Institute
📍 8075 Gate Pkwy W Suite 102 & 103, Jacksonville, FL
4.9
View Details ->
🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors

This provider profile has been verified against official registry sources and customer feedback to protect users from fraudulent listings.

  • Physical Location Matches Coordinates
  • Clean Review Integrity Profile
  • Timings & Active Hours Checked
  • Telephone Line Connectivity Active

Own this business?

Claim your listing to edit timings, upload custom photos, and respond to your customers' feedback.

Claim This Listing
🗺️Location
Open in Google Maps
🕐Opening Hours
🕒 Current Local Time: --:--
Loading…
Monday9 am-6 pm
Tuesday9 am-6 pm
Wednesday9 am-6 pm
Thursday9 am-6 pm
Friday9 am-6 pm
Saturday9 am-6 pm
Sunday12-4 pm
📱Mobile Handoff
QR Code for Mack Eye Care

Scan to get directions & contact info instantly on your phone.

📍Nearby Centres
Optometrist · ★4.7 (592)
623 m away
Optometrist · ★4.8 (567)
931 m away
Optometrist · ★4.8 (135)
2.7 km away
Optometrist · ★5 (1)
16 m away
Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJGwFpxvK05YgRPH1lNZZSJvY