⭐Customer Reviews
4.7
★★★★☆
576 reviews on Google
Went here for an exam and new glasses. Got them. To the tune of $1000 even though their marketing says $79. My vision was blurred. They told me to put non alcoholic eye drops in and not wear my contacts for a week. Two weeks later I'm going in for emergency surgery on my retina. If you need glasss and are rich they're great. But if you have an actual vision issue go there if you want to end up blind.
I had a very poor experience with Stanton. They misrepresented copay amounts, which I personally confirmed after two separate phone calls with their staff. Despite this, they still attempted to overcharge and then blamed everything on "corporate" instead of taking responsibility.
On top of that, there was zero courtesy toward the customer--the staff was rude, dismissive, and unwilling to help or explain the situation professionally. This experience was frustrating and completely unacceptable. I would not recommend them based on honesty or customer service.
I had a wonderful experience working with Brian at Stanton Optical. From the moment I walked in, he was kind, patient, and truly professional. He went out of his way to make sure I was completely happy with my glasses, taking the time to listen and offer helpful suggestions without ever making me feel rushed.
What stood out the most was how much Brian genuinely cares about his clients. It's clear he wants every customer to leave satisfied, and he puts in the effort to make that happen. His dedication and attention to detail made all the difference in my experience.
I highly recommend working with Brian if you're looking for someone who is not only knowledgeable but also truly committed to customer satisfaction. I'll definitely be going back!
Let me know if you'd like to personalize it further!
This Optical place is great with awesome deals.Getting an appointment and getting to this place was very easy. Employees are kind, caring and respectful. Mr. Brian did the eye examination. The doctors are remotely present who go over images and power for the leash/glasses. They write the report after studying data and images. Ms. Shannon helped me with the frames and ordering glasses. She explained to me the results of the eye exam and went over details about images. Both employees are wonderful and it was pleasant getting eye exam done.
I highly recommend Stanton Opticals to all in this area.
Thanks so much for your help and FANTASTIC service! I love the virtual service an show quick and easy the service was. Special thanks to Tyara, Jessica, and Crystal for the AWESOME service finding the right glasses, contacts, and then tweaking the contact order. The office is very clean, friendly, and affordable. Highly recommend! See y'all in a year!
Amazing service and selection at Stanton Optical! I was very pleased by the quality, variety, affordability, of the glasses. Brian, (I think) was very informative on all the questions that I asked him...which was several. I was pleased to find out that the advertised price on the ad and window was indeed true. I was able to get two pair for about $180. This included the exam and multifocal lenses. I have not received my glasses yet, but feel that I will be happy with my new glasses! Especially at the value that received for the price. Highly recommend!
I am writing regarding a significant order issue. After placing my order for prescription glasses, the shop created the wrong pair due to an internal typing error on their end.
While I understand mistakes can happen, the resolution has been unsatisfactory. I was not offered a sincere apology for the error or the substantial inconvenience. Furthermore, the time to rectify this mistake is a total of one month from my original order date.
This experience has been disappointing, particularly due to the lack of accountability and the extended delay in providing the correct product. I hope this feedback encourages the shop to implement better quality checks and improve their customer service protocols for handling errors.
Brian and his excellent staff and service was impeccable. Took daughter in for an eye examination and the technician was amazing. Dr Insler diagnosed her Myopia and took the time to answer all of our questions and explained in detail the contacts that she needed. Not once did we feel pushed to have to purchase anything. We received a prescription and there was no requirement to purchase contacts from them. However, after researching their price was very competitive and we ended up purchasing from them after all. We were treated tremendously well, and we are so glad we ended up going to Stanton Optical in Mandarin. Hats off, you all are wonderful!
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[?]Frequently Asked Questions
Where is Stanton Optical located? +
Stanton Optical is at 11467 San Jose Blvd #1, Jacksonville, FL 32223, United States, Jacksonville, Florida 32223.
What services does Stanton Optical offer? +
Stanton Optical provides comprehensive eye care including services for this business. Call +1 904-539-7251 for specific service availability.
What are the opening hours of Stanton Optical? +
Stanton Optical is open 9 am-7 pm. Closed on: Sunday
Does Stanton Optical accept walk-in patients? +
Stanton Optical in Jacksonville accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Stanton Optical? +
Consultation fees vary by service at Stanton Optical. Basic eye exams typically start from $50 to $150 in Jacksonville, while specialized treatments and surgeries may cost more.
Is Stanton Optical equipped for emergency eye care? +
Stanton Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Stanton Optical
Stanton Optical is among the nation's fastest growing, full-service optical retail centers with a mission of making eye care easy and accessible when you need it most. Stanton Optical's onsite labs offer same day service and buy online pick up in-store. Eye exams are always available via same-day appointments and walk-ins or go online for a quick vision test to update your prescription. With friendly and knowledgeable customer service and over 1,000 frames to choose from, Stanton Optical is the one-stop shop for all your eye care needs. To schedule an appointment, visit our website or call 1-800-STANTON today!
How to Get Help at Stanton Optical
To visit Stanton Optical in Jacksonville, call +1 904-539-7251 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Jacksonville?
Choosing a verified eye clinic like Stanton Optical in Jacksonville ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.