Snead Eye Group

As a new patient, the Thursday eye exam seemed thorough, but the refraction didn't address my existing diplopia (double vision) which requires a prism correction. After a second check to measure the prism, the doctor wanted to check the measurements with trial frames. But my eyes were already dilated, so I had to return the next day. On Friday, the optician tried different variations and said she wanted to review her notes with the doctor. On Monday, the office called and said Dr Maloney could not improve on my existing glasses and will send me referral to a vision specialist that afternoon. They did not. As for a rating, I had assumed 5 stars, but deducted one. Four stars. On Tuesday, I called to say I did not get the referral. They said the Office Manager would call me back with specialists' names today. She did not. Strike two = three stars On Wednesday, I called to get the prescription as measured by the initial redaction and prism correction. The office said they would email it to me. They did not = two stars, On Thursday, I drove to the office and got the prescription. But it was missing any prism correction. One star. Two weeks later the office finally called with referrals to diplopia specialists. So I increased the rating back to two stars. A week later I received a claim report from my insurance company which indicated a possible error. I drove to the office to get a copy of their billing to my insurance company. The lady at the front desk said she couldn''t do it, but she would email the "billing person" who would then email me their billing. That was a week ago and I've still not received it. Back down to one star.

In January 2025, I went to Snead Eye to have my annual vision check. Once I went outside to the lady that makes the orders for the glasses and I said, I was not going to do my glasses with them because they are extremely expenses, she gave me the RX. I went to two differences places to get the glasses done and both glasses came back with the same problem. I could not read, I could not see. I finally went to another Doctor and after he checked my vision and wrote his RX I showed him the one I had from Snead Eye and he said. " Wow that RX is way off" I finally got my glasses done with this new Doctor and I can now read and see without any issues. Note: I called Snead Eye several times and they never answered my phone calls until I wrote a bad review about them. At this time, I decided not to go back.

Dr. Maloney was very professional and answered all of my questions. I wish all my doctors were as effective as Dr. K. Maloney. Book an appointment, you wont be disappointed.

Very caring and thorough. A friend recommended her to me and I'm so glad that he did

I see Dr Maloney once a year and have always found her very professional, very knowledgeable and a delight to see.

Snead Eye Clinic is the best. The staff and Dr Maloney always make me feel at ease. Dr Maloney is patient, courteous and very professional. She answers all my questions and doesn't come in a hurry and leave in a hurry. Thanks for the good treatment that I continuously receive

I highly recommend Snead Eye Group for their professional service with outstanding results. The entire staff is knowledgeable and friendly.

Dr. Kate Maloney was great and so was her technician. Everyone was great at explaining all the tests and equipment. Plus they were both so kind and personable!