Walmart Vision & Glasses

I cannot say enough wonderful things about Margaret at the Vision Center at Walmart in Panama City Beach. She quite literally saved my entire week. I'm four states away from home on vacation, and as a busy college student, I had procrastinated ordering my new contacts. On the first day of my trip, one of my contacts went bad -- and it completely threw everything off. I called two different eye care offices and was turned away by both, even though I had an updated prescription. As a last resort, we walked into Walmart Vision because that's who we trust back home for emergencies. From the moment we met Margaret, everything changed. She stepped in immediately, listened, and genuinely cared that I was in a tough spot. She found me trial lenses right away and even offered to order my full prescription and ship it to my house. On top of that, she checked their inventory -- and they actually had my prescription in stock. I walked out with a full supply of brand-new contacts that I had been putting off ordering. Margaret didn't have to go above and beyond for someone from out of state, but she did. She was kind, efficient, professional, and truly compassionate. She turned what could have been a stressful, frustrating week into a completely solved problem within minutes. If you're in Panama City Beach and need vision care, ask for Margaret. She is an absolute gem.

Vacationing and had a possible eye emergency! This office squeezed me in and the staff was friendly and kind. The doctor was awesome...knowledgeable, calming, and personable! If I lived in this area I would chose and trust this office with my eye care!

Love the DR but the reason I'm giving it 1 star is because of the employee who goes by Cindy. Terrible customer service and has bad B.O. considering I've worked in customer service, B.O is serious and I'm sure her coworkers nose are suffering. I was only there for 10 mins and my nose hairs were practically burning off.

My mother in law and I both needed to get eye exams, we went together and did all of both of our appointments at the same time. Dr. Pike was absolutely wonderful. Very knowledgeable and informative, he made us both very comfortable and the staff was amazing. I hate that I only remember 1 employees name, Virginia was wonderful. She was very witty, and accommodating. Very happy employees, and the lady that did our prescriptions, was just as wonderful. I will definitely be coming back to this eye center. Thank you guys, so much!!!

While here in PCB I lost one of my contacts and didn't have a backup pair for the rest of the week I was here, after my home eye doctor sent over my prescription Walmart vision center was able to get me a backup pair simply by calling and walking in. The staff was kind and understanding and helped me on the spot, they saved my vacation and ability to see during it. Thank you all again so much!

What a great team they've got here. Dr. Pike and the store staff are incredibly helpful, explain everything, and why. Shopping for glasses? I've been wearing glasses for almost 50 yrs, and learned several things about fitment and sizing today, no one ever told me. A lot of questions and answers made sense. Don't sweat the long lead time on your appt date... Yes, the Dr. is that good. Put your name on the call/cancel list, save their phone # as a Contact... Then answer it when they call you. You'll probably end up going in MUCH earlier than your original appt date. Me? Scheduled 5 wks out, got a call in 3 days!

Dealt with Dr. Pike, Margaret and Cindy. They are all so nice. Happy with first time visit

They were courteous and resourceful while helping me out in a pinch. Margaret made it easy and I would recommend them if you're in the Panama City Beach area.