⭐Customer Reviews
4.5
★★★★☆
325 reviews on Google
Best LensCrafters Experience Ever
This was the best experience I've ever had at any LensCrafters location. After many visits to different locations in Sarasota, this was the first time I truly felt that someone cared about my needs.
Laura was absolutely amazing. She patiently reviewed my insurance benefits with me, explained everything clearly, and took the time to help me find the perfect glasses and sunglasses. Her patience, professionalism, and kindness made a huge difference.
She also involved other team members when needed, and everyone was friendly, helpful, and welcoming. The entire staff worked together to make my visit smooth and enjoyable.
This was by far my best LensCrafters experience in many years. Laura is truly the best and nicest person, and LensCrafters is lucky to have her.
Highly recommended Laura the best employee and nicest person at Lens Crafter at Sarasota UTC Mall
Thank you Laura
Sincerely
Antonio Gonzalez
I had a great experience at LensCrafters thanks to Laura D! Even though they didn't have the exact frames I was looking for in stock, Laura went above and beyond by finding similar styles so I could get a feel for them before placing an order. She was incredibly kind, knowledgeable, and patient, and made the whole process easy and stress-free. You can tell she genuinely cares about helping her customers. I'll definitely be back and highly recommend asking for Laura D!
I cannot say enough wonderful things about Jim! From start to finish, he was the epitome of professionalism--knowledgeable, attentive, and genuinely committed to making the entire process smooth and stress-free. He went above and beyond to be helpful and accommodating, anticipating needs before I even had to ask.
What truly stood out was how seamless and enjoyable he made the experience. Every detail was handled with care, and his warm, approachable manner turned the process into something effortless. Jim's dedication and customer-first attitude are rare to find, and I would recommend him without hesitation to anyone looking for exceptional service.
Jim, at the Sarasota location was extremely helpful and patient with me. A true professional. He went above and beyond my expectations, and even hooked me up with your Bradenton location when he didn't have what I needed in Sarasota. He also was able to get me set up with new lenses for a pair of frames that I already owned, and really love. Awesome experience to say the least.
Christian, Eli, and Laura were all very helpful and skilled in helping me figure out what styles would suit me best, with honesty. They were so detailed in considering color, shape, size, and placement. Now I have 2 new chic pairs of glasses that enhance my look!
Very disappointing experience. Showed up for a scheduled eye exam. I made it months ago. The check in person had me fill out some forms but said my insurance was showing as inactive. She was unable to use the system to look me up. After some prodding, she found me. I have active insurance. Then the manager (Rachel) came out and told me they were unable to see me, in spite of having an appointment. She was very dismissive and seemed overwhelmed and backed up. It was clear they were overbooked with patients and only one doctor. And all of us showed up at the same time so clearly this wasn't scheduled or planned well by this store. Overall, this was a very disheartening experience. I called America's Best to get an appointment and the experience was night and day. LensCrafters treated me so poorly. I won't be back.
We spoke with Laura D. Today and her energy is just fantastic :) she helped us choose a frame that worked best for my boyfriend based on the pairs we liked. Her demeanor is funny and so sweet. She was very thoughtful and considerate of our preferences- making sure the glasses fit on his face comfortably and making sure the glasses fit with the features on his face such as his beard.
Christian at the University Town Center store in Sarasota Florida provided absolutely outstanding service. My wife had bent her expensive Ray-Ban's And I brought them in to see if they could be repaired. He took them in the back and fixed them like new! He was incredibly professional, kind, and considerate. My wife and I buy all of our glasses from LensCrafters, and will definitely ask for him in the future.
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 140 University Town Center Dr spc 149a, Sarasota, FL 34243, United States, Sarasota, Florida 34243.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 941-702-9907 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-8 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Sarasota accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Sarasota, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Sarasota, call +1 941-702-9907 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Sarasota?
Choosing a verified eye clinic like LensCrafters in Sarasota ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.