Georgia Eye Partners - Decatur

I had an amazing experience at Georgia Eye Partners in Decatur. I initially came in because of an infected stye that was extremely painful and concerning. From the moment I walked in, the staff was welcoming, patient, and attentive. The provider took my concerns seriously, performed a thorough exam, and clearly explained what was going on with my eye. I never felt rushed, and they made sure I understood the treatment plan before I left. The care I received brought me immediate relief and real peace of mind. The entire visit was fairly smooth, professional, and compassionate. I'm truly grateful for the level of attention and service I received. Highly recommend this location to anyone needing quality eye care.

Quick, easy and straightforward. Front desk team was polite and very welcoming. I believe I was dealing with a Francine, she's wonderful! And the nurses that escorted me to the room and did my eye exams and dilations. They were great well sorry I don't know your name for a shout out! Last but not least, DR. McDougall was energetic, polite, and funny. all the things you need to be in good spirits when you get a results. He shared I had 20/20 and I was so hyped. He heard my concerns for my eye my family background and told right now he didn't see anything to worry about a shared that he just recommended eye drops for dryness as that can happen staring at a screen all day. I really hope this review helps because I want to go back but I have to wait for my annually hahah

I typically like Georgia Eye Partners but this was my first time at this location and it was a horrible experience. I waited for two hours to do my laser procedure, got sent home because they misread my paperwork and then received a callback to come an hour later because they realized it was a mistake and they had the correct equipment. I had to reschedule my future appointments again. Once my procedure was done, they stated they sent my new prescription for my aftercare to my pharmacy. Upon calling my pharmacy they had no record of my prescription and I was unable to contact the office to resend it due to them being closed and now it being the weekend. Upon calling their after hours line the agents are very rude & condescending. They will hang up in your face pretending as if they're placing you on hold because they automatically assume you're just holding for a refill even after I explained multiple times I need my after care medication for my procedure which is NEW not a refill! I had to go through 3 agents to get proper help. This whole inconvenience has impacted me getting to work on time and made it hard to receive my medicine and it's unprofessional! I had to play phone tag all morning just to find a pharmacy to get my medicine and it could of all been avoided by people double checking and properly making sure they imputed my information correctly the first time! TREAT PATIENTS WITH RESPECT, we didn't choose your jobs! Double checking, empathy and good customer service will take you a long way!

Staff was great and I was seen on time of my appointment. Dr. McDougall was very thorough in my examination and spent time explaining everything and answering my questions. A good experience.

Fantastic group of people who sincerely care about their patients, ever since meeting Dr Warren over a year ago, it has been a wonderful experience. Employees go above and beyond, recommend Georgia eye partners anytime when it comes to your vision One note about the parking that really needs atention, $18 for 2 hours is outrageous especially when it comes to visiting a medical facility. Please do something about this many patients feel the same way !

First, the front office and the doctor assistants were exceptional. But this annual appointment took much too long. Supposedly only 2 doctors and also short staffed. My appointment was 9:15a. but I didn't leave until 11:45am and then I had to pay $18 for parking. This is just too much time and expense for seniors on a fixed income. Unfortunately I'll have to look for another provider.

5 stars and more for Dr. Leff Goldstein. She could not have been more professional. Her staff also was very good.

I am pleased with the professional service you receive at this establishment. My only complaint is the parking issue. The lot at the building is expensive. I recently had to pay $18 for two hours of parking after not being seen in the first hour of my appointment. There is no validation or discounts.