Lake Street Optical

It took them 6 weeks of me calling and going in multiple times to discover NO ONE EVER PLACED THE ORDER FOR MY GLASSES!!!!! That is just ridiculous I've never ever had to ask for my money back at a doctors facility

The wife and I went yesterday to schedule an appointment for a later date . They explained they had openings at that time and fit us in for a test. And wow such great customer service when fitting for eye glasses

The lady at the front desk was very kind and welcoming, and she speaks Spanish for those who don't literally know any English she is the sweetest person. They get you in and out quickly. I have been going here for years and love it 100/10. The doctor is also always nice.

The older lady with the blonde hair is always rude. She is almost didn't me my sons glasses today because I didn't have a receipt BUT THEIR SIGN ON THE COUNTER STATES RECEIPT OR CURRENT INSURANCE CARD!! I told her I have the insurance card and tried to fight me back on that and say they wrote it wrong (sign has been there forever) and I can't be treated differently. What do mean?! It's on your sign!! I've been with Dr.David over 25 years since he was in Chicago under the Howard st Redline

The doctor didn't even give me a complete eye exam and I ended up with with glasses that make NO difference in my eyesight. They are rude and display incorrect hours of business on their door. I felt like this business just gets you in and out as quickly as they possiblycan and that's it! It's dusty and dirty inside with celing leaks. I told my insurance not to send anyone there due to their complete lack of ability to correct your eyesight. I paid for my second pair for distance and they don't improve my sight at all. They refuse to do another examination and give me a useable product. Run, don't walk away from Lake Street Optical!

I went to get my glasses fixed and Eric gave me a discount and fixed them in under 15 minutes. He was very polite and I'll definitely go back

It's been twice now that I've shown up at business hours with them being closed early. Hours of operation are not true to what is displayed on the door or online. To top it off, the glasses ordered came in wrong which now I have to wait longer for them....

Had my glasses just took 4 weeks about to order in, quick test and pretty decent insurance coverage upon running it. Overall well done if a little tiny.