📋 Eye Care Provider
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LensCrafters
📍 1320 Torrence Ave, Calumet City, IL 60409, United States
[x] Active Centre⭐ 4.7/5 (439 reviews)🏆 Expert Choice🕐 9 am-7:30 pm📞 +1 708-868-5190⏱️ 3 min read
LensCrafters
Eye Care Provider
1320 Torrence Ave, Calumet City, IL 60409, United States
Calumet City, Illinois 60409
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local.lenscrafters.com/il/calumet-city/1Official Website
PIN Code
60409
Plus Code
HCXR+C6 Calumet City, Illinois, USATimings
9 am-7:30 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
AJ
★★★★★
My visit went just as expected. I've been a customer for over 20 years, and the experience remains consistently positive. The staff was polite, professional, and very helpful throughout my appointment. They also gave me great feedback on the different styles of glasses I tried on, which I really appreciated. Overall, another smooth and pleasant visit!
CB
★★★☆☆
I have had a mostly positive experience at their Cal City location. The one negative experience involves them canceling my appointment without any notification. They called a couple of times to confirm appointment but I work two jobs so was working when calls were made. I came in to my appointment for my kid just for them to tell me it had been cancelled. Luckily my slot was still availiable. I would just say if you are going to cancel because you need confirmation that should be made clear when scheduling with them. Also maybe provide multiple ways to confirm such as via email when sending appointment reminder. It would also be helpful to send a cancelation notice when canceling an appointment. Other than that I've had a decent experience and most staff seem nice.
VC
★★★★★
Lens Crafters in Calumet City is fantastic! The staff is very nice, friendly and knowledgeable. The courtesy they give to each person is top notch. This is my 2nd year and I will be keeping all my visits with this location. Thanks for all your help
E
★☆☆☆☆
Aside from Dr. Lawless, I don't know how customer service can get any worse. If it's not the fact that they don't answer the phones or you get stuck in an endless loop after selecting option 1 or 2, or the fact that the happy holidays is still in the initial pre recorded message and Valentine's Day is coming up, then it's the fact that there always seems to be something more important (like their cell phones) than the customer right in front of the people who work there. At this point it's worth it to drive farther to get better service than to return to this location. This place is not worth the headache.
WM
★☆☆☆☆
I gave them 1 star due to customer service! I went to pick up glasses I order and had to bring back because of the wrong prescription and when I arrived Tina ask can I help you? I told her my name and that I had 2 glasses to pick up, she gave me both of my glasses and ask me to try them on. When I told her they fit but one of the glasses I gave them also have the case. She said that why we tell customer not to leave their cases and proceed to help another customer. No case. No bag. Just 2 glasses in my hand. I walked out to my car and thought about how much money I gave them so I went back in and demanded a case for the glasses gave them. She went to the back and gave me a case again with no bag. No I'm sorry for the mix up. No nothing. Tina was not welcoming at all.
AM
★★★★★
This was the first time, but I went to Lenscrafters. I Was so happy the assistant took his time and did 3 different tests on my eyes and sense of hair glasses for 4 years it definitely was time to get upgraded! When I saw the doctor it was so great that he explained so much about my eyes
And being diabetic I wanted the retinal scan. After completing the I test, I got new glasses. And what a difference I can see better now I am so happy that I went there.
Now, I don't have any more headaches!!! Thank you and Im going there every year now!!
KB
★★★★★
All the staff were nice and friendly. However, there was one person who went above and beyond, Ms.Tina. There were 3 of us and she took her time with each one of us, helping us pick out the frames that matched our faces the best. She was especially attentive to my niece who has "challenges". She was patient, picked up on her body language and gestures and left her with a big smile with her pick. Tina made our visit pleasant and fun!!
K"
★★★★★
I went in for contacts and came out with an amazing experience including receiving my contacts. The staff were friendly and patient. As a team they responded to each other well. As a customer, I felt at home and I could honestly say I enjoyed my experience.
📈Quick Comparison: Top Eye Clinics in Calumet City
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.7 (439) | ✅ Yes | View Details |
| Midwest Eye Center - Calumet City | ⭐ 4.5 (2209) | ✅ Yes | View Details |
| Doctors of Optometry - Calumet City | ⭐ 4.8 (644) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 1320 Torrence Ave, Calumet City, IL 60409, United States, Calumet City, Illinois 60409.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 708-868-5190 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-7:30 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Calumet City accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Calumet City, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Calumet City, call +1 708-868-5190 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Calumet City?
Choosing a verified eye clinic like LensCrafters in Calumet City ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 9 am-7:30 pm |
| Tuesday | 9 am-7:30 pm |
| Wednesday | 9 am-7:30 pm |
| Thursday | 9 am-7:30 pm |
| Friday | 9 am-7:30 pm |
| Saturday | 9 am-7 pm |
| Sunday | 10 am-5 pm |
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📍Nearby Centres
232 m away
1.4 km away
2.6 km away
300 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJWWC3m2ogDogRaSNmFVwhW04
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJWWC3m2ogDogRaSNmFVwhW04