Family Eye Physicians

This was my first time at this location, and everyone was pleasant, but one person truly stood out. Monica called me back and was extremely professional and thorough. She clearly explained everything she was about to do and described each eye drop before administering it. She also took the time to ask if I had any questions or concerns before the doctor came in. Her attentiveness and professionalism made the experience very comfortable

Good tech, bad people interactions. This place has really gone downhill since my last visit several years ago. Seems everyone who was there before has left and folks they have now are of a very different caliber. If you like being herded like cattle, rude or indifferent service and waiting - lots of waiting - then this place is for you.

I did not witness the same level of care that the reviews show at all. The Dr was not the one who did the eye exam, it was a female assistant who said she was an assistant. She did the testing and exam (illegal) and said what she guessed was going on but said the Dr would be in shortly. The Dr then came in the room for a few mins and claimed that the prescription was that of 1.25 in both eyes, cataracts were in both eyes but just to wear glasses, and claimed that the patient had high blood pressure or diabetes. He never once looked at the patients eyes, only reviewed what the assistant did. Then the Dr left and they dialated both eyes, had the patient sit in a dark room and proceeded to say they could drive home without offering any darkening glasses or confirming that the patient had sunglasses. It was also said, during scheduling the appt over the phone, that glasses would be partially covered by the insurance however when there it was said that they weren't covered at all. The lady working the glasses area said that it keeps happening and she'll follow up on it (very sweet lady). A month later the patient went to another optometrist and had a full exam by a Dr, not assistant, only to confirm the patient doesn't have any signs of diabetes nor high blood pressure along with the patients prescription not being 1.25 at all in either eye and in fact needs bifocals. Normal yellowing was noted so I guess this place got one thing right. Please go to a legit place. Eyes are so important and what they did was not only inaccurate and negligent but illegal.

I arrived for my appointment today expecting to see Dr. Tina, only to discover that she is no longer practicing at this office, and I was not informed of this when I scheduled my visit. After asking if she would be coming in to see me, and learning this news, I chose to leave. I already had strong reservations about Family Eye Physicians due to a previous negative experience with another provider regarding my daughter's care. Dr. Tina had managed to win us over with her patience, expertise, and excellent bedside manner, which made the 45-minute drive worth it. Learning of this situation is incredibly disappointing, and it's clear that this decision has let down your patients. We will be seeking out Dr. Tina for our future needs.

My wife and I enjoyed having a Spanish speaking technician, nurse Jackie, assist us during our visit. She was professional, kind, and knowledgeable.

Great experience with Julie and Tonya..they took me with no appt. They found my insurance vision coverage. I appreciate them sooo much.

Looked everywhere for an eye physician. Called and got me right in same day. Jackie was amazing and very helpful and so pleasant. Will definitely be back.

Jackie is literally amazing i loved her so much, she was so caring and professional. She made my visit a million times better!