Shopko Optical

Their frames selections R fairly nice, though pretty limited due 2 size constraints. I really wish that they would get a bigger selection of plastic frames with the adjustable nose pads that are on wire rim glasses. Their prices aren't 2 bad either. There's a wide variety and large selection of varying price points 2 chose from. The staff is really helpful, but do not look like they enjoy their jobs. They're very rarely smiling. And the manager there is not at all very outgoing, warm, welcoming, engaging, or approachable. She gives off a military/Marines vibe. Will definitely get the job done, but very cold and mechanical. Their doctor is super nice and we all really like her. But they must have some underlying issue or problem bc they seem 2 B looking for help on a fairly regular basis. Which could potentially be a very big red flag.

Courtney is amazing! We came in with my daughter's broken glasses and she fixed them in a matter of minutes. She was super nice and so helpful!

This was by far my best eye doctor experience. My usual eye doctor was closed over the lunch hour when I went in for a small repair for my glasses. I walked into Shopko Optical and was greeted right away by Makayla. She was able to fix my glasses right away even though I hadn't purchased them from their store. I'll be using this eye doctor from now on. Thank you, Makayla!

An overall great experience at Shopko Optical. Courtney was fantastic to work with from the second she answered the phone. She made my contact lens process simple. I'd definitely recommend them for eye care.

My visit took place on Oct. 29th 2025 and can I say Amber was incredible. Immediately great customer service and impeccable knowledge to make my experience 10x better! I felt confident with the frames I picked out because of her and will make this my go to place for picking out glasses and scheduling eye appointments! Amber is truly amazing and it was a wholesome experience, I feel valued as a customer because of her.

Back home for Thanksgiving. My son left his contact necessities in Colorado. Courtney was amazing and very helpful. Highly recommend Shopko Optical.

I can't say enough good things about Dr. McCartney and her entire staff. I've been going to this office for years, and from the moment you walk in, you can feel that everyone there genuinely cares -- not just about the job they're doing, but about the people they're serving. Dr. McCartney has been an incredible doctor -- not only because of her clinical skill, but because of how thoroughly she explains everything. She doesn't rush, answers all my questions, and makes sure I fully understand my vision needs before moving forward. With all the health complications I've been navigating, she's shown patience, compassion, and a true willingness to work with me. It's something I've deeply appreciated. The entire staff are some of the kindest and most helpful people I've encountered in any healthcare setting. There's a calm, welcoming energy in the office, and it's clear that everyone there enjoys what they do. The space is also very clean, organized, and comfortable, which only adds to the sense of trust I feel each time I'm there. I wholeheartedly recommend Shopko Optical in Dubuque!

Malaya was incredible! Went way out of her way to help us. Great employee!