Kessler Eye Care

I've been seeing them for the last 4 years and have had a great experience! They are thorough and always listen to my concerns. I will keep going and recommending them!

I went in for my contact lens exam and was told that I had to do a follow-up visit before I would be given my prescription. I think this is ridiculous as I've already had the exam. The eye doctor saw me in the lenses and I should not have to miss a half day of work to go back in to actually get my prescription which they already have. I think this is ridiculous and it puts an undo burden on the patient. They're holding my prescription hostage.

They got me in super quick and where very understanding when I was running late. Staff was friendly and Dr. Scott was a good sport about all my random questions. 10/10, will definitely be back

I've been a several-year customer of Kessler eyecare, and so has my wife and two daughters. Although I've never had to wait very long when I do a "walk in" visit, most times we make an appointment, show up 10 minutes early to update our information, and we're seen promptly. This week, my daughter and I all had appointments and were all done within an hour, and I even had a contact lens fitting. The staff has always been friendly and professional and they're good about answering all our questions, and we've never had a billing problem with them. And I like the fact that I can get "fitted" for contacts, but can get my prescription and purchase my contacts on-line for significant cost savings, because my insurance doesn't pick up my lens cost.

I recently had to switch eye doctors due to having new insurance my old one didn't take and I am SO happy with the switch. I have been to Kessler Eye Care on several occasions this year alone due to various issues with my eyes and have been amazed with the staff and service every time. Dr Scott is awesome , so kind and friendly. The ladies upfront are also very polite and professional. I have zero complaints and recommend them to everyone.

I have been a patient of Kessler eye care for over 10 yrs. I can not speak highly enough about this practice. I have had the pleasure of receiving exams and eye care from all of the doctors there. Every time it was above and beyond my expectations. They are all very professional, knowledgeable and have a truly vested interest in their patients. I could see going anywhere else for my family's eye care.

They rescheduled my appointment 3 times. Didn't get to see my doctor the air conditioner was broken. Half the equipment inside didn't work. The staff was untrained and unprofessional. The main office is in Kansas City so there in no accountability held any the Wichita office. They don't understand insurance policies. Will not be back.

I have been going there for seven years. On my last visit, I had to fill out an updated form which was a waste of my time because they already had all the correct information. The doctor asked if I had seen them before. The receptionist were unaware with what my insurance covered which should have been checked before I showed up sinced they knew I was coming for over 6 months. The receptionist runs you through different eye tests but never tells you what they are for or how they went. Nor do you ever find out. Since the receptionist did NOT know how much my insurance would cover, she was going to check for me and call me back so I could order my contacts over the phone that day. But as I was leaving the mall after shopping the receptionist was outside. I guess making things happen quickly doesn't apply to her. And she NEVER did call me back that day. So, I guess I will call her and tell her to just order the contacts and while she is at it- DELETE MY ACCOUNT because I deserve better service. I have NEVER been satified with this office and just stayed there to avoid paperwork/time to switch.