⭐Customer Reviews
4.9
★★★★☆
917 reviews on Google
My most current annual exam was with Dr. Bailey. She is such a professional. Always pleasant, but mindful of any concerns and questions. Is always willing too go beyond, just to be sure I leave comfortable and happy with the result. The office staff is very friendly. Easy to work with on insurance questions. Or ordering new Eyewear.
Thank you Dr. Bailey and your great staff.
I am truly grateful for the excellent care I received at your eye clinic. The staff were kind, professional, and attentive, which made me feel comfortable and valued. I am very happy with the service, and I deeply appreciate the dedication and compassion shown throughout my visit. It was a wonderful experience that left me feeling cared for and confident.
I have been going there for years and have had a good experience. But on this last visit, I got a different doctor, who was probably new to the practice. I think the paperwork she submitted to the front desk created the confusion, and it was very stressful because I was told I had to pay $85 for the contact fittings unless I ordered my contacts through them. I told the girl at the front desk ( blonde lady) that I would be getting my contacts from Costco because they were $45 cheaper and I will be getting my glasses from Costco as well. She commented, "I don't know what Costco is charging you, "brushing me off. I said nothing has changed with my insurance and that it should be the same as previous years, but she said it was done incorrectly previously. Anyway, this discussion went on for a while, I asked for my prescriptions the 3rd time, and finally got them, and I left. I'm not sure I will be returning to this practice. I don't want to go through this again.
I had my routine eye exam here, and I am quite happy with my experience. The doctor and optometrists were professional and took their time to ensure the exam went smoothly and with care. Thank you.
I just had my first visit and I was very, very impressed with them. Everyone is so friendly there and I enjoyed getting to know the ladies who helped me and made me feel very welcome to the practice. I would very highly recommend them.
I had an emergency situation and I was promptly taken care of. Assistant was kind and courteous. Dr Brian was friendly, professional and kind! Thanks!!
Dr. Marina Zolotova is an excellent optometrist , knowledgeable, attentive, and very professional. She carefully examined my mother's eyes, diagnosed her cataract, and provided clear recommendations on how to proceed with treatment. The receptionists were also very friendly and pleasant, and the check-in and check-out process was smooth and quick. We truly appreciated the high level of care and efficiency. I highly recommend Dr. Zolotova and her team to anyone looking for a skilled and compassionate eye doctor.
This was my first visit to Eye to Eye, and I couldn't have been more impressed! From the moment I walked in, I was greeted warmly and made to feel comfortable.
I met with Dr. Neha Bailey, who was fantastic. She was thorough, explained everything in a way that was easy to understand, and patiently answered all of my questions. She even gave me practical tips I could use every day--like seasonal advice to keep my eyes healthy, and simple adjustments I can make when working long hours on the computer or watching TV at home with my husband. I never once felt rushed, and it was clear she cared about my long-term eye health, not just getting me in and out.
The staff was equally wonderful. They explained my test results, walked me through my vision benefits, and helped me explore their wide selection of frames. I can be indecisive when it comes to picking glasses, and they never pressured me. In fact, they encouraged me to take photos, get input from family and friends, and decide later. I ended up calling back to place my order once I felt confident about my choice--and I love that they gave me the time and space to make the decision.
What stood out most is how much time and attention I received. Many doctor's offices feel like a "get in, get out" experience, but here, I felt valued and cared for from start to finish.
I'll definitely be coming back and have already decided to schedule my husband's appointment here too. If you want an office where the doctors and staff truly take their time with you, explain everything clearly, and make sure you leave feeling comfortable and confident, Eye to Eye is the place. Highly recommend!
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Eye to Eye located? +
Eye to Eye is at 19520 Waters Rd Suite 1, Germantown, MD 20874, United States, Germantown, Maryland 20874.
What services does Eye to Eye offer? +
Eye to Eye provides comprehensive eye care including services for this business. Call +1 301-253-0084 for specific service availability.
What are the opening hours of Eye to Eye? +
Eye to Eye is open 10 am-6 pm. Closed on: Sunday
Does Eye to Eye accept walk-in patients? +
Eye to Eye in Germantown accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Eye to Eye? +
Consultation fees vary by service at Eye to Eye. Basic eye exams typically start from $50 to $150 in Germantown, while specialized treatments and surgeries may cost more.
Is Eye to Eye equipped for emergency eye care? +
Eye to Eye provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Eye to Eye
Family owned optometrist office, providing eye examinations, contact lens fittings, eyewear and sunwear
How to Get Help at Eye to Eye
To visit Eye to Eye in Germantown, call +1 301-253-0084 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Germantown?
Choosing a verified eye clinic like Eye to Eye in Germantown ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.