Ludwick Eye Center

The staff at Ludwick Eye Center is top notch! They care deeply for their patients, and they always do their best to take care of patient's needs in a professional manner. Dr. Chado is 5 stars! She is knowledgeable and precise in her medical care of patient's ocular health. I would trust taking my own mother to be her patient.

First time visit to Ludwick Eye Center. Great place. The two receptionists as you walk in are so nice, so kind and caring. You don't always see that in doctors offices. I was there for a consultation about cataract surgery. Very nice staff. I would definitely recommend them.

wait time at the registration window is very long, and no matter what you do online, window registration is mandatory. Professional staff is kind, pleasant, professional - and I am a returning patient x 5 yrs. Exterior signage is TERRIBLE. You all could and should do a better job of both signage and phone/online registration. Once you get through the barriers - service is excellent.

I drove from Silver Spring Md , , got caught on the am snow , got stuck in traffic called the office explain and believe it or not humans work there. Yes humans they were able to schedule me later that day or even change my appointment to Monday, but the fact that I was able to interact with humans. I made it to my appointment the Staff you know those humans yes, it was worth the push The doctor and the assistant, I thought I was at home. They were so kind from the phones to the staff that greet you to the assistant to the doctor. I definitely refer this office to anyone. Thank you guys. I really appreciate all you did for me yesterday.

I once called to ask if they were gonna dilate my elderly mother's eyes. They assured me they wouldn't. Then they did. And she drove like that before I could stop her. I once paid a bill for her and they kept sending a bill for that charge. Eventually I had to go in, and eventually they figured it out. She needs eye test info for her driver's license renewal. There is a way providers can upload that information directly to a portal with the MVA. But they don't use it here. So I had to bring the form in. They said they would complete it and let me know in 7-10 days. They never did. Just came in for an appointment 2 weeks later and it's still not ready. She took it back to have it filled out and gave it to me. I took it out of the envelope to see that it was incomplete. Several areas left blank, 5 yes/no questions left unanswered and no signature. Today a lady was walking around with a tissue hanging out of her nose. It's like they are just looking for ways to be a disappointment. If this was MY eye doctor I would have left long time ago.

This is only about office staff I encountered my last visit. They were totally inept as to what they were doing. First in checking me in and second checking me out. Never did check me out to make another appt. I finally left because two staff together couldn't help a lady check on an appt that she already had in June. All she wanted to do was check on the time of the appt. I will call and make my appt to see Dr. Nyguen (Not sure of spelling) because she is excellent although the wait to see her when you are there for an appt is ridiculous. I was there for 1 1/2-2 hours. I guess she is the only doctor there?

Had my eye exam. The front desk staff, assistant technician, and doctor were fantastic. They took their time and showed concern for my issues, as well as answering all of my questions. From start to finish, they were professional, knowledgeable, and friendly. No wait time after checking in. I highly recommend Ludwick Eye Center!

I was very nervous about laser cataract surgery, but it was so easy, painless, and quick! Everyone involved was so nice and professional. I'm ready for Dr. Nguyen to do my other eye! Clear sight is so amazing. Thank you!