⭐Customer Reviews
4.5
★★★★☆
215 reviews on Google
Got my glasses a week early, with having all the stuff added to them. They told me 14-16 business days I got them in 7! They fit perfectly and I can see through them so good! Will definitely be back! Thank you Stanton!!
Alyssa was so friendly and helpful. Got me exactly what I needed at an affordable price. Stop in here if you're shopping for glasses, frames, lenses, sunglasses. Alyssa will do a great job taking care of you.
The customer service was really great ! The workers were efficient and very helpful in helping me find the pair of glasses I needed. I also got to take mines home SAME DAY OF EXAM AND WALK IN ! 10/10 and i definitely recommend especially if all else fails ! They were also VERY fast with the whole process. This was my first experience with them & won't be the last. Thank you Stanton Optical !
Do yourself a favor and go ANYWHERE else. Last year at this time, I was off on medical leave, but I didn't want my benefits to expire at the end of the year. I made an appointment to get contacts with a reading section. I got there on time, they told me to look at frames. I reminded them what I was there for. After I'd been waiting an hour, the Zoom doctor hadn't even see the patient scheduled before me. After 2 hours I had finished the exam and sat down with the lady to order. She's giving me all kinds of options. I tell her again, I'm here for the contacts with the reading section. She looks at the doctor's order and says he didn't do that exam. She says wait because she has to contact the doctor again and have me do the exam. After ANOTHER hour, she says he did do that exam but didn't enter it even. The script was written for a +1 reader. Strange because the readers I have been using for the past year are a +2.5. I'm not an eye doctor, so I go with it. I get my contacts and take them home. I was off of work until well into the new year, so I just wore my glasses. I get back to work and I realize that these +1s are doing nothing for me. I can't see regular typeface with them. Not can I wear readers over them to read because now all they do is blur. When I called in to BEG them to switch them out for me, I was like 3 days past the amount of time I had. The lady said she didn't think they could do anything but she'd contact someone higher up than me and get back with me the next day. Multiple messages for that associate to call me back went unanswered. It's been almost a year now, I'm still so upset at spending EXTRA money for LESS vision! I wouldn't go again.
So I'm gonna have to do two reviews. Unfortunately, it's still getting a one star The service that you will receive at this location in store is absolutely hands-down phenomenal They really care about getting Set up with your new glasses or contacts. It's the support after the sale If you wanna talk to anybody after the sale they're gonna be in a different country with horrible English Follow up times are 24+ For answers or questions. Great service upfront Absolutely horrible service on the backend. Ultimately, I would not recommend this place. Find a family On the optical center.
I strongly advise against engaging with this company due to their subpar examination process, which is not performed by an ophthalmologist or optometrist, but rather by a technician utilizing computerized systems. The results are subsequently sent to a "doctor" in Arizona for review. I visited the company due to eye issues, including floaters and vision loss, and a family history of detached retina, which I informed the technician of. I do see an ophthalmologist and the cost factor wasn't that much more, but they were out of town, which is why I initially made this appointment as I could get in the next day. However, I should have been informed that they are not qualified. Their primary focus appeared to be selling glasses. Although the staff was polite and professional, I was told to see an optometrist, which was the reason for my initial visit. The communication skills during the appointment-making process were poor, apparently it goes to a call center in Florida. I had asked for the prices with blended eye focals
"If you could please email" since I couldn't understand what he was trying to tell me I wasn't even sure of the time until he sent me an email due to communication barriers.
Loved my new glasses, the techs there were amazing and very friendly. Pick up was easy and I even got new lenses wipes for free.. highly recommend
From service to friendliness to quality of work to the equipment & pipeline, they're absolutely incredible here. Great frame selection, very personable staff, super willing to provide education & know how to work out the best possible deal for you.
Went in for contacts & glasses. Even got some answers on my migraines. All around exceptional experience.
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[?]Frequently Asked Questions
Where is Stanton Optical located? +
Stanton Optical is at 5020 Bay Rd, Saginaw, MI 48604, United States, Saginaw, Michigan 48604.
What services does Stanton Optical offer? +
Stanton Optical provides comprehensive eye care including services for this business. Call +1 989-214-3819 for specific service availability.
What are the opening hours of Stanton Optical? +
Stanton Optical is open 9 am-7 pm. Closed on: Sunday
Does Stanton Optical accept walk-in patients? +
Stanton Optical in Saginaw accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Stanton Optical? +
Consultation fees vary by service at Stanton Optical. Basic eye exams typically start from $50 to $150 in Saginaw, while specialized treatments and surgeries may cost more.
Is Stanton Optical equipped for emergency eye care? +
Stanton Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Stanton Optical
Stanton Optical is among the nation's fastest growing, full-service optical retail centers with a mission of making eye care easy and accessible when you need it most. Stanton Optical's onsite labs offer same day service and buy online pick up in-store. Eye exams are always available via same-day appointments and walk-ins or go online for a quick vision test to update your prescription. With friendly and knowledgeable customer service and over 1,000 frames to choose from, Stanton Optical is the one-stop shop for all your eye care needs. To schedule an appointment, visit our website or call 1-800-STANTON today!
How to Get Help at Stanton Optical
To visit Stanton Optical in Saginaw, call +1 989-214-3819 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Saginaw?
Choosing a verified eye clinic like Stanton Optical in Saginaw ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.