Mississippi Eye Associates

My first visit and I was VERY pleased. Brenda, my technician was amazing!!!!! She knew exactly what I needed. Very professional yet laid back. Dr, Sutton was so nice and caring. The entire staff CAN NOT be beat. I can not Thank Brenda enough for all of her help. I finally found a great eye doctor.

My first visit was urgent however the issue turned out to resolve itself. They promptly got me in pronto, I waited 15 minutes and was thoroughly checked out. The staff and dr were awesome.

Went to pick my glasses up couldn't see out of them they sent them back to redo still couldn't see the lens were blurry the lady told me they would recheck my eyes BUT couldn't fit me in the time frame so I would have to pay so I'm assuming they take your insurance money and then your money because they couldn't fit me in their time frame The Computer the lady was using she said was acting up since they have switched to electronic so she had to write everything down either She didn't write the right numbers down when they check my eyes or optical, put the wrong lens in twice in my glasses, but yet they couldn't find the time to fit me in during their timeframe so therefore she said , I would have to pay out-of-pocket. I just don't understand that doesn't make any sense.

New patient. They are not efficient at time management. Listening to patients and reviewing their comments it appears the average wait time is 1.0 to 1.5+ hours.

Still owe me a 565 refund for glasses not produced After waiting a month for an appointment i got into the Eye Clinic. They made a set of glasses their own prescription totally over 565 dollars. When I tried on the glasses i can see absolutely nothing clearly Obviously the prescription and or glasses wrong. I was then told that there's no refund on the glasses and that I would have to eat $565. I left the glasses with them as a return because they were useless. I had my assistant call what they were going to do and she was told i had not been for 2 years. They have since been paid my Medicare for my eye exam and I still have not received any refund or compensation for the 565 i would suggest you not do any business with these people Lately they have no ethics

Dr. Douglas is great but every time I come here I have to wait for at least an hour until they even dilate my eyes. Then at least another 20 minutes just to see the doctor. Thank God this is my last post-op appointment. Make sure you bring a book or have plenty of games on your phone. Not sure why the wait time is sooooo long, but it's very annoying.

This review is not for Dr. Sutton. I saw their new temporary doctor. The review is for the staff. When I arrived on time for my appointment I was not told there would be an hour wait as they were down one doctor. At the hour mark when I questioned how long the wait would be I was told 'I' had to be more patient. She placed the blame of their lack of respect for every patient in the waiting room back on the patients. I have worked in doctors offices for over 30 years. If you know there is a long wait it is the professional, not to mention, respectful thing to do is let the patients know. They can then choose to stay or reschedule. It is not the professional thing to do is to argue and blame the patient for your scheduling issues.

The doctor doesn't do the exam. I waited well past my apt time to get in. Then I felt my exam was rushed. Received the prescription for my glasses. When i got the glasses and didn't think my vision was very good. They said it would take some time for my eyes to adjust. Well they never did. Ended up going somewhere else and got another exam which came out dofferent. Got another pair of glasses and could see fine. Twice I got bad exam