Eyeglass World

I bought these glasses in Japan, so they meant a lot to me. I accidentally sat on them and messed up the hinge. I brought them into Eyeglass World on Sahara, and Kaitlyn fixed them in under three minutes--at no cost. She genuinely made my day. I appreciate her so much. Awesome customer service!

Began shopping for one pair and instead left with 2 pairs of glasses at this location. We were assisted by Julianne. Amazing! Informative and very helpful during the hardest process of picking frames. She was competent in finding our insurance as well as recommending proper features and benefits of all the lens options. I would recommend going here, as a manager of a competitor- I was highly impressed!

Came into the shop to get a new pair of spectacles because I want to ditch my contact lenses and train my eyes using the Bates method and the Norbekov system to ultimately restore my vision. I was assisted by Kaitlyn who has such a great vibe and quickly got me everything I need and set my appointment for pick up in 3 hours! Same day! Fast! At pick up i was assisted by Ana and she made everything a breeze! Thanks guys!!

Our experience getting glasses for both my husband and me was excellent!! Kaitlyn helped us both times and she was a phenomenal help! She listens, she understands and she connected my husband with the professor that works there who got to the bottom of my husband's very unique vision issue, which involved needing a prism in his lens. Both parties took all the time necessary to get the problem solved, and in our opinion, went way beyond what the average customer service experience is these days! We appreciate this so, since our vision is obviously important and good customer service is so rare these days! I will recommend this store to everyone I know who is looking for help with their vision needs. Thank you so much for caring and for going the extra mile - it is very much appreciated!!! And we will be back!!

I needed to find my son a pair of glasses same day since he broke his the night before & Google reviews led me to Eyeglass world. Upon arriving, we were greeted by Mark & he was extremely helpful & patient with me. After working with Mark, we then met with Ana & she was just as great & personable! This place was awesome, fast, affordable & everyone working there had smiles on their faces & made sure you were being taken care of. I would recommend Eyeglass world to anyone & be sure to ask for Mark or Ana! Thank you both so much for all your help.

Eyeglass World gave me great customer service and an amazing deal--2 pairs for $99 with next-day pickup! The location I visited was on Sahara Ave, and they were super fast and helpful. For comparison, my first stop needed 10 days for just 1 pair at the same price, and another store needed 2 weeks. If you want great prices and quick service, I definitely recommend the Eyeglass World on Sahara Ave.

I very rarely do reviews unless the Service is very bad or very Good. Well, this review is because Ana, at EyeglassWorld on Sahara provided me with some of the best customer service I've ever experienced. She was extremely personable, answered all my questions, was honest when I asked how glasses looked on me hahaha She knew I was going to be traveling out of the Country for 4 months, so she made me a pair of non transition glasses so I could have a pair during my extended trip, which were a lifesaver. When I advised her l would be gone for 4 months, she said it will not be a problem, as they would be ready for me upon my return. She actually made a set of custom transition lenses for my Ray Ban Meta glasses and they look and work great. I can honestly say with absolutely no reservations at all that, you will see what the art of true customer service is all about. The only negative about this, is you will forever be chasing the outstanding level of excellence she provided you, but it will elude you. But, there will always be an opportunity to experience the Nirvana of true customer service yearly when, like me, you will need a stronger set of glasses. Thank you Ana. You are much appreciated. Americo M

I am so pleased with my experience here, I called and asked about same day glasses and I am happily wearing my very first pair of glasses, it took only 4 hours to get them and the service was excellent, everyone in this store is happy and easy to talk with, helpful and experienced, very patient with picking out frames and I bought a pair I would've never expected!! I will be coming back! Thank you for being so wonderful to a first time eyeglass wearing gal!