Image Eye Care

So I had an emergency broken glasses that needed to be fixed. Jenifer the Manager came to the rescue!! Super professional and took her 5 minutes if not less to fix my glasses!! Highly recommended!!

The front desk girls charged my card twice because they're not trained well enough to give their customers the right prices. This is essential to any business to know how much you are charging the patients. The first person looked at a blue book 3 times before she charged me. Then, she asked another person who acted like she knew everything and found out she needed to charge me more! This is unacceptable and they need to train their front desk better! This was my mother's initial appointment and they already failed on first impressions!

Great service! Dr Afkhami is the best. Would recommend this place they had a great selection and helped me with my first time in contacts. They also had a treatment to help my daughters near sighted vision slow down. Make an appointment today!

Been a client since last year, they can take care of you family in one place, the ladies are great and Doctor as well, never had any issues with the service or recommendations they provide.and they accept my insurance and its definitely very convenient for me and my family.

Came in for my normal eye exam, asked about what I could do as I was getting headaches driving home staring into the sun. Dr. Let me know I could get darker lenses that are prescription/polarized for my sunglasses, I was like cool let's do it. Gave them glasses so they could order lenses. After ordering the lenses right when I went outside, put them on, I knew right away they were not as dark as the original lenses on my sunglasses. Brought them back in right away and the assistant at the desk said they could try getting something darker, but it would take awhile. They had them for another week and gave me a call saying they couldn't make them darker so I told them I'd rather just have the original lenses in them so they could be darker. Came to pick them up, let them know my name, they game me my glasses with the original lenses back in them, then... me staring there in silence waiting for a refund for the glasses. Until I had to ask them what about the refund for 200$ I spent on the lenses that you guys said would be darker but were not. She told me she could refund it but that they would no longer be able to do business with me because those were custom lenses. Like seriously? Because you guys told me the lenses would be darker and they weren't, that is my fault that you could not provide the service to the extent that you offered? Alright, there are plenty of other eye doctors out there, looks like I will be taking my business elsewhere.

I have been coming to Image Eye Care for five years. Dr. Ha is an excellent doctor. It is very evident he cares for his patients' eye health. I appreciate how well he explains conditions and the treatment options available. I also appreciate that he doesn't try to overtreat or do any unnecessary procedures. My eye health has significantly improved since being in his care. And both locations have very nice, compassionate professionals working the front desk.

Unfortunately, I am not returning to this office again. I've been going there for years and all I wanted was for me and my 2 daughters to go in on the same day. I was unaware that there is a max of only two per family. The receptionist looked at my past appt and said you came separately from your kids in the past and also your husband. We never go in with my husband because of his crazy work schedule. Honestly, I went in separately because it's so damn expensive to purchase glasses and contacts for all of us at once, I think I wanted to spread out the payments so I'm not paying $1000k for all 3 of us last year. And two I don't have the capacity in my work schedule and in the girls school schedule to separate us on two different days. I ended up finding a highly rated office closer to me- whose max is 3. I wanted to see what other offices were like- I called other offices in the area just to check on their max and if not 3, they would have accommodated me. They just provided dates I could go in with the 3 of us. I hate switching docs. Crazy when you're a loyal customer, but the flexibility of this office was not there. They obviously lost my business.

The entire staff at this location are great! Every time I call the ladies are all so polite and friendly! Jennifer assisted me in picking out my frames, didn't rush me at all. She figured out my style, showed me great options, and was so patient while I FaceTimed my brother for his opinion. Kristy she is funny, personable, and super helpful. She did my first eye test and adjusted my frames for me to make sure they fit and were comfortable on my face! Dr. Susie Le was awesome! Would highly recommend her for your eye care and just this location in general!