Opticas Veinte Veinte

I've been a patient of Dr. Nataly Gammoh since I moved to Las Vegas nearly seven years ago, and I just picked up my fourth pair of glasses from her practice. Dr. Gammoh is professional, thorough, and takes the time to make sure everything is done right. I never feel rushed, and the staff is always friendly and helpful throughout the entire visit. It's consistently been a great experience, which is why I continue to come back and recommend them to others. In fact, I recently gave their card to a neighbor looking for a new eye doctor. Highly recommended.

had a very frustrating experience here. I was pleased to find a place close to our home that accepted our insurance. We discussed the insurance over the phone, including reviewing the co-pay for the retinal exam that my husband wanted to get. when he went there for his appointment, they told him that the price would be higher than the agreed-upon amount according to their contract as an in network provider for Blue Cross Blue Shield federal insurance. I called there to discuss with them that they had charged a higher amount then was the allowable co-pay. They gave me a very hard time about it. spent five minutes discussing this with the person on the phone who couldn't understand that the amount was incorrect. this information is very readily available on Blue Cross website for this insurance. It makes you wonder if there's some intentional behavior on the part of the business to charge more than they are allowed. She told me I would have to wait till tomorrow to talk with the office manager. I was further frustrated by this. A few minutes after that she called me back. She said she had spoken to the manager and they were willing to reimburse the $10 and I believe so. A customer should not have to spend this amount of time and energy to get charged the correct amount.

Nathaly and Paola were amazing, definitely recommend their services... I've been their client for more than 5 years now!

Amazing service all the ladies are so lovely and helped me with my insurance. They helped me call and fix my issues. . I recommend coming to this optical! Thank you so much Priscilla, patsy, Rosa, and Alexis.

Pallo did a amazing job fixing My glasses fit perfectly and I can see. My bridge had broken on my glasses so I came in and she went to work got me set up with new frames and fit . Thanks we will be back. My wife is due for new glasses!.

I love this place. My family and I have been coming here for a little over 3 years and we absolutely love it. The staff is amazing. Rosa is so sweet and super helpful always so kind and patient. She explains everything in a way that it's easy to understand. Patsy is super fast at her work always giving us appointments super quick and Mabel is so patient and helps us with picking our glasses until we're absolutely sure we're happy with our choice. Dr. Natalie Gammoh is so nice too. Always smiling helping us with our eye care. They are all well coordinated. Everyone takes care of their area with so much care. We love them. We recommend This specific location 100%

Large parking area, with other shops around. Can get full at times. Semi clean parking lot. I am dissatisfied with the care of my repair . Took my broken frame in on Monday. (Still under warranty) The rep. claimed she would give me a call on Thursday to pick up glasses. I call3d Friday morning l3ft a v/m to call me back on the status of my reading glasses. No reply. I called after work Friday afternoon, and the rep did not know where they were at. I called Saturday mid morning, now the representative tells me to call back on Monday because the girl that should know where the glasses are isn't in till Monday. I am disappointed, let down , bottom line this place will no longer see me as a customer and will not recommend them to anyone. With so many optical options, you would think they would be more concerned to keep a customer informed and communicate the status of the repair. The glasses initially cost more than $150 dollars, just for one pair. ( not even an expensive name brand) I encourage everyone to take care of their only pair of eyes, so you don't have to spend time and money at these rip off places.

Bad experience with anabel and as well bad customer service! I dont recommend the eastern location! They made my eyeglasses incorrect twice while having the prescription. I let them know i wasnt satisfied. I ask for my insurance reimbursement was told they cant. I made a payment with my personal debit card because the insurance wouldnt covered it ask for a refund and again they denied it. They offered to remake the eyeglasses I decline it. They gaved me a second offered to have store credit with the amount they didnt refund me or to recommend a customer . Thats just unprofessional!