The Vision Centers - Summerlin

In response to the owners reply...Of course I haven't been there in a year because of the unusable glasses I got from you! Why the heck would I ? Like I stated I went to Optic Gallery and got great glasses. You are near the intersection of Buffalo and Lake Mead..Guess What! Optic Gallery is also near that same intersection. You are west of Buffalo, they are east of Buffalo. Therefore they Are across Buffalo from your location, Duh!!! You got paid by my insurance. You only care about payment and not the customers. You were told as soon as I picked them up that they were wrong and after 3 appointments and finally a reexam, they were still wrong. Tell me why you couldn't get them right, but yet Optic Gallery got it right the 1st time??? Original post....Terrible, got glasses, couldn't hardly see, told them, they said take and put them on first thing in the morning. I did, they were so bad, I could see better without them. Went back, said I had to make appointment, made appointment. Went for appointment and the guy in the front, checked my glasses and said the Dr needs to reexamine because they were not right. Dr could not see me then and had to make another appointment. Went to appointment and had reexam, prescription was wrong. Got new glasses and they were still bad. Gave up going back. Went to Optic Gallery across the street and got great glasses.

I would give this place zero stars if possible. I spent over $500 on a pair of glasses that are too big. I had to buy rubber ear grips to put on the sides and rubber nose grips to put on the grooves where my nose goes, or they would fall off my face. They should have included scratch-resistant lenses that are one step down from ballistic lenses with transitional lenses. My glasses are none of the above. I use the cloth that came with them and another cloth I spent $30 on at another eye Care center. I only use the spray recommended by the eyeglass company to clean them, but they are still covered in scratches and barely transition. I remove them and put them in the case. They should have no scratches, and I should be able to wear them in the sun without any issues. I cannot do it. I've had them for less than 6 months, and I need to buy a new pair. Please take my advice and stay away I called numerous times and left messages to have them reassessed they never called back they said I had 10 days if I needed any adjustments that's a crock of crap

I removed my negative review as the kind people of Vision Centers have gone above and beyond to rectify some big issues with four pair of glasses we ordered. After careful investigation, the fault lie with ONE individual, who must have had medical and mental issues on the day we were in the shop. Every order was wrong, but the kind owner and manager of the business , made sure that everything was made right and expedited so that we would have our glasses in a timely way. The employee is no longer working at this business, which is best for everyone. The prices are very reasonable for the best frames in Las Vegas. I have never seen a lens transition as quickly as these. I look forward to future business with them and give you my official seal of approval. You will thank me for the referral. A+++ thank you to Dr. and Mrs. Chiodo and Ray (manager) and the staff at the Summerlin location for turning a bad experience into a great one.

Have been seeing Dr. Schneider for a couple of years now. She is professional and strongly exhibits that she cares about patients. When I have asked questions, I was satisfied with the answers she provided. Would recommend if looking around for another optometrist.

Made my first appt here to get a new prescription for glasses and could not be happier. From the front desk, to the assistant who brought me back, to Dr Carmen Schneider who saw me - all top notch. Would highly recommend this place....and Ray did a great job helping me pick out my glasses! Thank you all!

Very nice and clean office. Knowledgeable and friendly staff. Melissa the tech was amazing! Helped calmed my nerves as I hadn't been to the eye Dr in a while. Explained what was going on and what each test was for and why they use them. Dr. Schneider was so nice and knows her stuff. Great "bedside manner" as they say which is DEFINITELY what you want from any Dr. An all around great experience.

First visit. Dr. Schneider was very friendly, as was her staff. When I was finished I was told the costs for lenses and I said I wanted to shop prices. As I was driving away, I realized that no one gave or offered me my prescription, so I had to turn around and go in and ask for it! You shouldn't have to ask for it!

Very satisfied with the service and Optometrist, Carmen Schneider, who has been my Doctor for several years, as well as. the rest of the staff at Summerlin vision center