Dr. Jeanine Graves

If I could give Dr. Graves negative stars, I would. She is the most rude, out of line, and unprofessional doctor I have ever had the unfortunate experience meeting with. It comes to no surprise that the other Google Review is a 1 star with a similar complaint. I went to my annual eye doctor appointment for a new contact prescription, as I've been doing since I was 8 years old. Unfortunately, the doctor I normally see did not have any appointments available and I had just run out of contacts. So, I opted for a virtual appointment, considering I don't have any issues with my eyes, aside from needing more contacts for the next year. I can assure you after my experience meeting virtually with Dr. Graves, I will never choose to see a virtual doctor again. The wonderful technician at my doctor's office did all of the imaging necessary for Dr. Graves to review in order to give me my new script for the year. But instead of doing so, she immediately diagnosed me with diabetes that she felt had been undiagnosed for "several years." Let me be very clear in saying, I am a healthy 31 year old woman, who is currently 6 months pregnant. I've had more blood workups in the last 4 years having my children and annual physicals. I am not naive to the fact that I could have gestational diabetes, but to say I have untreated diabetes and retinal bleeding was extremely aggressive and inappropriate. Needless to say, I became upset and actually walked out of the appointment due to her horrible bedside manner. Thankfully, the office rescheduled me to see the in-house doctor, who is AMAZING. They squeezed me in to their already full schedule just so the doctor could meet with me to review the images. She assured me there is NO EVIDENCE of retinal bleeding and I have nothing but healthy blood vessels in both eyes. She also let me know that 1. eye doctor's should never be the doctor to diagnose diabetes, nor should they even mutter the words before gaining an extensive amount of background knowledge on the patient's medical history. She told me there could be a multitude of reasons to see retinal bleeding, in particular, taking a few Advil right before imaging is done. Dr. Graves should be ashamed of herself for treating patients this way. She knows nothing about me and my medical history. She had no knowledge of my current pregnancy, yet still decided to open our appointment by telling me I had undiagnosed diabetes. Please, for the love of God, do not make an appointment with this woman. I rest my case.

Saw Dr. Graves via telehealth, she was wrong in how she reviewed the images. Should have ordered in person exam. Caused undue stress. How she handled the situation was wrong