⭐Customer Reviews
4.7
★★★★☆
678 reviews on Google
I had an excellent experience at LensCrafters at Marketfair. Jaymi and Ben were consistently professional,courteous, and knowledgeable throughout the entire process. They took the time to understand my needs, answered all of my questions clearly and guided me through my options without any pressure. I especially appreciated their thoughtful and practical recommendations, which help me select my frames and lenses that fit both my vision needs and my budget. The level of care and attention to detail truly stood out. I highly recommend this location to anyone looking for efficient service and a team genuinely prioritizes customer satisfaction. Thank you again, Jaymi and Ben!
I visited LensCrafters to do a demo on the Ray-Ban Meta glasses. I was greeted by Melissa, who took the time to give me a tutorial and demo of the item. She was extremely thorough with a very pleasant demeanor. I didn't feel rushed or hurried. There was no sales pitch. I just felt attended to. I enjoyed this experience and I would definitely shop this LensCrafters again. I highly recommend recommended.
I recently visited LensCrafters and had a mixed experience. When I first walked in, no one greeted me. I stood at the reception desk for about a minute before anyone acknowledged me and asked if I needed assistance. There were three associates sitting together--one was helping a customer on the phone, while the other two appeared to be on their personal phones.
Eventually, another associate approached me and asked if I needed help, then directed one of the associates to assist me. Once I received assistance, the young lady who helped me was very kind, professional, and thorough. She even took the time to do an additional demo with me, which I appreciated.
Overall, the experience wasn't too bad, but not being greeted when you walk in doesn't leave a great first impression. A simple acknowledgment can go a long way in making customers feel welcome and appreciated.
Rahima provided me a 5 star experience throughout each step of my buying process. She was extremely attentive by helping me choose frames that complemented my features and worked well with my lifestyle. She also gave me her professional opinion on what type of lenses would be best. I highly recommend choosing this LensCrafters location for purchasing your glasses and contact lenses. Thank you Rahima!
This LensCrafters is already aesthetically pleasing as is but the customer service is just as amazing. My salesperson was Leanne and she was absolutely fantastic! she has a warm personality and she was engaged in everything I said. She was so polite and sweet, she helped me and my family with any confusion we had on the frames. We had an overall great experience with her, I would recommend her to everyone if I could! Great lady, she deserves all the stars, if I could give her more stars I would! 10 outta 10 experience!
It's been my third time shopping at this place, and I find the staff helpful each time. There are sufficient options to choose from, and an on-site Eye Care examination by a doctor is a plus. There is no pressure to buy anything, and the staff lets you take your time to walk around to choose a frame. I'll keep buying from them for my next time.
I had an excellent experience purchasing my new glasses here. Mishant was exceptional -- professional, patient, and clearly knows his craft. He helped me find the perfect pair that fit both my style and comfort needs, and made the whole process quick and stress-free. Highly recommend asking for Mishant if you want top-tier service and attention to detail.- Coffield
Fernando Suarez at LensCrafters was fantastic! He quickly and perfectly repaired my daughter's glasses and made sure they fit just right.
He also took time to look at my other daughter's broken glasses and clearly explained how to find matching lenses and frames -- incredibly helpful and kind.
It's rare to find someone so skilled, patient, and genuine. Highly recommend Fernando and this LensCrafters for anyone needing expert help with their eyewear!
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 3535 US-1 Suite 416, Princeton, NJ 08540, United States, Princeton, New Jersey 08540.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 609-520-0014 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-8 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Princeton accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Princeton, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Princeton, call +1 609-520-0014 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Princeton?
Choosing a verified eye clinic like LensCrafters in Princeton ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.