Warby Parker Westfield

My exam and purchasing of new glasses was excellent. Everyone was very kind and helpful. Though my appointment was scheduled for 2:35 I got an email saying it was scheduled for 8:35 am when the store isn't open. I assumed it was spam and I ignored it but when I arrived they had the same error but still managed to fit me in. I was greatful.

I had such a pleasant experience at Warby Parker Westfield. Daniela R. and Nicole P. were so pleasant to work with. With so much patience and grace, they guided me towards not one but two perfect pairs! Since I don't wear contacts I need strong options and Warby Parker is just the place for that. The quality is unmatched and I'm so excited to rock my new glasses! Thank you again to everyone at Warby Parker for a wonderful experience.

We have a good experience here every time. Jovanah helped us today. Go see her. She's amazing - she helped us save a lot of money today by checking our insurance plans and other discounts from Warby Parker. The opticians here are great too. Everyone is incredibly helpful and friendly.

Great experience at Warby Parker Westfield as per normal. Friendly, knowledgeable staff who made the who Process easy and enjoyable! Love the frame selection and asistance from staff to pick the best fit. Highly recommend.

I have no words--Warby Parker in Westfield is amazing. My son (by accident) broke my glasses in 2 and they laughed about it, were so friendly, and fixed it right away free of charge. The same week, my back up glasses broke and it was the same Saturday staff, and they went above and beyond finding new lenses to fit the frames. I was astounded at how they truly care about their customers. When I've gone in the past for frames, they are beyond helpful, the staff are always willing to help me look for frames that look great, and are always a pleasure. I can't say enough wonderful things about the staff at Warby Parker in Westfield. It's refreshing to know that there are wonderful people in the community who take pride in their work and truly care about their customers. I will only get my glasses at Warby Parker in Westfield.

I've always had good experiences with sunglasses here and now that I'm in my 40s and my vision started going, I went for an eye exam and to pick frames. Couldn't have been happier with the experience. Everyone was friendly and professional. The doctor was extremely professional and seemed to have time for me and the store staff was great at helping me pick the kinds of frames I wanted though I probably tried all of the ones in the store! I've used W/B for years and stores like this are why.

Shopping for new frames in December can be a bit hectic and indeed the store was busy. However, the experience was extremely pleasant. Employees were friendly, knowledgeable and I never felt rushed. Would highly recommend Warby Parker in general and the Westfield location in particular.

I wish I could leave zero stars for this company. I'll be fair, the people that work at this location were helpful and pleasant. The actual glasses and the lenses are garbage. My wife bought 1 pair and I bought 2 pairs. Both of us have pairs where the frame constantly get loose and need to be tightened. Poor craftsmanship. My glasses also have random scratches appear on the lenses out of nowhere. I baby my glasses and always clean them with the cloth that came with it. I asked for a replacement and was given the company line about how the warranty is 6 months only. Glasses should last more than a year. Why would I spend more money to fix them or get new ones when the ones I just got from them don't last? Do yourself a favor. It's tempting at the low price to buy here, but buy a better name brand somewhere else for more money. You get what you pay for. I did and regret it. Don't make the same mistake I did.