Benjamin Optical

Both me and my husband have been going to Benjamin Optical in Staten Island, NY for many years. Dr. Alla Zlotina is very thorough and professional. She is also very friendly and kind. We have very much appreciated all the help she has provided us in our vision care. Kristina, Kim, and Caitlyn are all awesome as well. They have provided us with help in various ways. We have total confidence in them and their comprehensive care. We always come out of there happy & grateful with the care we received. We cannot thank them enough!

I had a great visit at Benjamin Optical. Dr. Hussaini was very knowledgeable and answered all of my questions about my vision. The staff made everything quick and easy, from check-in to choosing glasses. You can tell they care about their patients. Highly recommend this office!

A truly top notch experience. Kristina was incredibly knowledgeable and patient as I tried on dozens of frames. The staff was immensely helpful and I didn't feel like I was being pushed to buy anything. The doctor was great and very pleasant. If I could rate them 6 stars I would. The best office experience I've had in quite some time.

Caitlyn was very patient with me while i figured out which glasses fit me best and gave amazing input when I asked. I felt very comfortable the whole time and couldnt have asked for a kinder experience.

I wanted to share my positive experience at your establishment. The staff was very friendly and knowledgeable, making it a convenient place for thorough eye examinations and a wide selection of eyewear for the whole family.

Very amazing experience!! The staff there are so helpful and sweet. I came in for some help with tightening my glasses and it was so speedy!

10/10 experience! Best eye doc in SI! Very friendly staff!

I had a great experience during my visit to Benjamin's Optical -- the doctor was helpful, and I left feeling confident in the care I received. However, that all changed when I had to follow up to get my prescription emailed to me. I never received it after my appointment after being told I would, so I called the office for assistance. That's when I was connected with someone named Nicole, and it was hands down one of the most unprofessional interactions I've ever had with a business. Nicole was rude, dismissive, and shockingly inappropriate. Instead of simply sending my prescription -- which I had every right to receive as a paying patient -- she decided to mock me and play a "guessing game" over the phone, saying she couldn't give it to me unless I guessed the right numbers for my prescription. After explaining to her that I am entitled to receive it, since that was the whole purpose of my exam, she continued to go on and on about how much experience she has in the field which had nothing to do with the fact that I just needed my prescription to order contact lenses! She was extremely intense and angry at me for absolutely no reason. I got off the phone feeling completely shocked that I had to even deal with something as ridiculous as this. No patient should ever be treated like that, especially when dealing with their personal health information. Nicole's behavior is not only unprofessional, it's unethical. She should not be working in any customer-facing or healthcare environment. It's a shame that someone like her is representing an otherwise great office. Until this is addressed, I cannot recommend this place to anyone